Hometown Crafts & Gifts — Local services in Kerrville

Edit at bottom Went in there a few days ago to look around. I've been many times before but this time was... annoying. I was asked 5 times if I needed help in a less then 15 minute look around. I came in, looked at the retro chairs, started to make my way to the arts supplies, as I passed the charms, I was asked if I needed help. Get to art supplies, agian asked if I needed help. Again said no I'm just looking. Make my way to fabrics to look at anything my mother may be interested in. I was there the longest without getting interrupted, until I was heading out, and I was asked agian if I needed help with anything. The lady in fabric was the sweetest but I still didn't need help. Make my way out, look at the signs, agian passing my charms when yet agian I'm asked if I need help. Getting annoyed at this point I say no. I start looking at the novelty things and socks up front. I head closer to the registars when yet agian I am asked if I needed anything. I was feeling quite rushed out now so I said no. As I was going to head out, I saw a little blue mushroom birdhouse, and decided to get that. I have a thing about blue mushrooms and it matched my earrings. That's probably the last thing I'm going to buy here. I've worked retail, I know that they were help bombing me because they thought I was a possible theif. If they were worried about my bag they could have asked me to put it behind the counter no problem. I'm pretty sure I was targeted as one because I dress Alternatively, and look young. I wasn't in there long enough for them to think I was suspicious for any reason other then the way I dressed. Being a person with social anxiety, this has really soured my thoughts of the place. I was pegged so quickly as suspicious but just wanted to look around on my day off. I felt unwelcomed.

EDIT:

My friend needed some yearn for a project so before work, so I headed in with her. She's from out of town but has always liked to stop by when she can, and it was an excuse to spend time together. Since I was going to work in 2 hours, I was dressed in plain attire of a T-shirt and jeans, and she dresses very western with cowboy boots, cowboyhat, and a very large purse. It was a slow day in there and there was basically no one in the store but us. We looked around for 30 minutes and didn't have anyone approach us to see if we needed anything. So manager, it's not about "customer service you could have gotten years ago" it's about being blanently pegged as a shoplifter because I dress differently. I wasn't in your store for 3 minutes by myself when I was first asked, and then continuously asked. I know you couldn't have recognized my friend because she is not a regular. I explained my previous experience to her and she will not be giving you business anymore either. An apology would have been more appropriate then the backhanded attempt you replied with saying that I didn't appreciate customer service. Obviously, the bombardment I experienced was not for the sake of being helpful, since my friend and I did not experience it the second time around. It was about stereotyping me and you seem to encourage that in your staff. I would have given this place a second chance had there been an actual apology, and the treatment was the same when I...

Spending just a couple of days in Kerrville so I searched online for a craft store. Found Hometown Crafts. Omg....I am in love with this store. I enjoy so many different types of handcrafts and I think I could find supplies for any or all of them at this store. I might even find a few new crafts to learn. They have an awesome selection of fabric and all the sewing trims, thread and buttons you could ever need. They have all the necessities for almost any sewing project including upholstery fabric, both indoor and outdoor fabrics. All at great prices. The staff was super helpful too They have rows and rows of Texas themed decor and gifts. Found a great deal on a huge Texas Star for my front porch and a few other small items I just had to have. I am from the Rio Grande Valley but when I am in the Texas Hill Country (we go to Fredericksburg often) I will go out of my way just to visit this...

Wide veriety of stylish and unique crafts, everything you could possibly want and then some, but the staff aren't the friendliest or very eager to help, its still a great place to go for all your craft needs. They have floral decor, little nic naks, novelty items, what's in and what used to be in as well, many things to choose from and different styles for instincts, the variety of cabinet handles has to be over 80 different types to choose from, all the cast iron working lile stars and revolvers or knobs are all very neat and reasonably priced, I could go in there abd jist look around for hours while the items spark many different ideas, all and all hands down that is the place to go in Kerrville if you are looking for...