Pizza Hut — Restaurant in Kerrville

3-Star Average Reviews? Are you people serious?

(I'd give it 4.5 but it won't let you).

I'm Italian, and I grew up eating Home-Made Pizza. To be perfectly frank, NO BIG CHAIN PIZZA is a 5.0. ...but Papa-John's loads their Pizzas down with so many Chemicals that they won't even show you their ingredients anymore (don't believe me? Call their National HQ!), Domino's isn't horrible but it gives this old-fart heartburn like nobody's business, Little Caesars isn't what it used to be, and that leaves Pizza Hut. If you're going to go for a Big Chain Pizza, in my not-so humble opinion they're the best.

If what I said above isn't enough to float your boat, try this: We've ordered delivery from this location here in Kerrville about 10 times now. The Orders have never been wrong The Drivers (2 women and 1 male) have ALL been very friendly, and the Male, I'm sorry, I'm old, I don't remember their names - the male remembers everything I order off the top of his head every single time - AND I ORDER FOR SEVEN PEOPLE! He checks it off making sure we have everything - and so do the others... even so they've never gotten an order wrong. Most of the time, the Drivers have extra goodies they bring along (napkins, plastic ware, condiments, etc). The Store AND the Drivers have called us just to check on things when we ordered online... and the food is just plain worth it anyways!

PIZZA-HUT - PLEASE GIVE US A WAY THAT WE CAN CALL YOU LOCALLY AND THANK YOU FOR YOUR GREAT SERVICE! YOUR NUMBER FORWARDS TO THE NATIONAL CS CENTER AND trust me, THEY DON'T DESERVE THE FRUITS OF...

(Read update that negates previous review!)

This location has excellent food, no matter what is ordered!

The staff is friendly and care what they are doing and make you feel appreciated as a customer. Pizzas are prepared perfectly with generous amounts of ingredients and care is taken to make sure those ingredients are distributed equally across. The end result is a pizza perfectly baked and tastes as good as it looks! Interior of the restaurant is very clean and the visible kitchen is spotlessly clean.

Bottom line is this restaurant is a definite great choice!

(Update to my review.) Three weeks ago the pizza hut app crashed when I tried to log in and claim a free pizza of my choice for the first time. I reinstalled the app and tried to log back in and also tried through the website, and my account became locked. I have contacted corporate 4 different times and they just ignore me, or just tell me to give a few days and try to log back in and nothing works! This is the help I get after a lengthy telephone explanation and emails? Corporate support is a joke and the rewards apparently are a scam. I will never go back to Pizza Hut, AKA (Pizza Suck) ever again after...

Literally the worst customer service experience I've ever had in my life..... placed order.... missed their phone call.... they cancelled pizza..... I replace order...... they say its on its way........ they call again....... they say they're closed and they're not sending it...... lackluster employee on the phone......... 5 minutes later the pizza arrives.... I turn him away and say I don't trust it (rude conversation on the phone 5 minutes ago and then my pizza arrives) no thanks...... all this after a two month phone gauntlet with store managers and shift managers and regional managers trying to get a refund for a 43.57$ order placed on 10/19/16 that was completely wrong AND RANCID.... I REGRETFULLY AND SHAMEFULLY ACCEPTED A 43$ CREDIT affffffffter about 6 phone conversations haggling about it... (I wanted a full refund and to never do business with them again at this point).... and then after 3 more conversations to enact said promised 43$ credit, I finally make my way to ordering this tonight...... a large......cheese.......pizza...... gg Pizza Hut... everyone's to blame...