AutoZone Auto Parts — Local services in Kinston

Went by AutoZone on Vernon on 10-11-2022 that after noon to order a part for my car. Spoke with Todd who was standing at the counter showed me a price of what I needed and the make and model of my car and it was $128.80 for everything I asked for. Was told that it had to be ordered because it wasn't any in stock In the store. Was told it should be there on 10-12-2022 to pick up. So I went by the store to pick up my parts that was supposed to be there and the guy David asked me did I need help . I told him I was here to pick up my parts that I ordered the day before and was told it was in. He told me nothing was ordered or at the store for me. I was so mad and upset he was trying to calm me down because I just got off work and was frustrated and tired I apologize for the way I was acting but I was upset and I had the people that was going to fix my car waiting to fix it so I had to wait another day to get my part. So he ordered the parts for me and told me it would be in the store on 10-13-22. So today when I went in 10-13-22 I spoke with Matthew he was kind and understanding and said he will help me out cause I had to come up here twice and had a bad experience. So he gave me the parts to what was told I was going to pay. It made my day better because I was so upset and unhappy and was going to go...

I have been a longtime customer of AutoZone for 2 reasons: 1) I always get great service, 2) Their prices are reasonable.

My latest experience was no exception. I have been having trouble with my car for weeks, and the staff were kind enough to run the code reader on my car to find out what was wrong. They gave me the right parts to fix the problem, and it cost a lot less to fix things than I thought it was. I even received a $20 credit on my account because of previous purchases.

I really can't say enough nice things about this store in particular. You have helped me more than you will ever know, and you have helped me keep my car on the road more than you will ever know. I can never thank you enough. Most importantly, you treat me like I know what I am talking about even when I don't, and you steer me in the right direction. Thank you, thank...

I did stop by before lunch to visit this AutoZone on Vernon Avenue. I entered the store it was organized. I did notice one of the employees were helping a customer outside, and he did re enter the store during myvisit. I was not greeted when I initially entered the store, but I did notice they were very well stocked with wheel covers, the oil and filters were very organized. There are some areas of the store that I feel need to be better merchandised. Some of the shelves were kind of empty which needed some straightening throughout the day which is nice because their items in the store are clearly selling. I think throughout the day the staff need to straighten more and not look like the shelves are empty or low on stock. But it is a nice store. Their employees have always been helpful at at any location I...