Bojangles — Restaurant in Kinston

Went for some coffee and cinnamon twist for breakfast, when I drive off and started to drink coffee and eat, both were extremely cold, I called the manager and he apologized and said I could return and get my money back, I explained I was driving out of town and would not be back til afternoon, he said that was fine, brought back the coffee, cinnamon twist and my receipt to drive thru, at this point it was a female manager, I explained the situation and she loudly and rudely said I should have come back when the other manager was there...the bill was $4.04, she told me she would not give me a refund and took the food and receipt and threw it away, I refused to leave without at least getting my receipt back, she called the other manager and told me to pull up, I explained that my car had been running hot but she didn't care, everyone was so rude I actually started videoing just in case, it took 9 more minutes for her to refund the money, the whole process lasted about 15 minutes when she finally came back with my money and said have a blessed day, well I won't ever go back, she tried to be intimidating until she saw I...

Manager dawn had a nasty attitude when I was just calling about my door dash order on 10/14/22. I was wondering was everything ok because it was over 30 minutes. She gonna tell me that she thinks they are doing good because they are short handed. And that she didn't see my dasher anywhere, although he was inside waiting because I was contacting him and he told me. There was no need for an attitude. Customers are the reason that janky establishment is still in business and in operation. If y'all can't fulfill the orders and you got to give all this attitude, SHUT IT AND CLOSE IT DOWN! REFUND CX THEIR MONEY!!!! But I bet you won't do that. I use to work for Bojangles back in 2006 and it was never this bad smh. Its obvious management and leadership is non existent. Im tired of getting Fred Flintstone hard rock brick fries and biscuits every time I order from there. Like I said if its too much and if you are short on staff close down. When I spoke to Connie, she was nicer and more professional. Trying not to call corporate but this place is...

On vernon.... went through line took forever felt like after they got me to pull up they just forgot my order.... waited 20 minutes went inside still wasn't ready..... given it another shot went back like a week or so later and skipped the drive through.... while waiting after giving order to very sweet girl.... there was a cockroaches climbing all over the boxes right in front of my face.... just kills the appetite.... when I told the girl she went and got manager like they had never seen any bugs before (but this one was a big one...) manager acted like she couldn't see it I really think if I'd walked away she would've left it their girl behind counter you could tell was more concerned about it than...