Very negative experience. Dr Serena M is overconfident and undereducated. I have a complex condition and was looking for recommendations for a rare type of surgery. After a quick 5 min test, Dr named a specific cause for my condition. I told her that had been ruled out already by 4 different specialists. She insisted on the cause and would not listen to my prior medical history. She noted that I couldn’t have the other diagnosis because I lacked a visually observable symptom; however, that spot on is not present in all cases and not diagnostic, demonstrating that she isn’t up to speed on the research. At some point, I told her, “I don’t really feel like I’m being heard” and started tearing up. She said empathically that she is hearing me and just wants the best for me, and then continued to push her diagnosis and treatment plan (one of which involved a 2k out of pocket treatment for which there is no supporting research on its efficacy). I then firmly told her I was only here for surgeon recommendations but if she has no experience or knowledge of this evidence-based treatment with the highest success rate, then I don’t need anything further. I am quite well educated on my condition, so I could handle myself. But for someone far less educated, this gaslighting treatment could be psychologically damaging and lead to a lot of wasted time and money.
Dr Serena, your response violates HIPAA by disclosing details about my condition and care. Please...
Read moreNever in a million years would I have thought I could feel as whole and in touch with my body as I have after being treated by Dr. Serena. I had every reason to ignore my low libido, from childhood issues to recent cancer and surgery, and my ovaries nuked from radiation. I had written off sex as a whole, but my recent health issues made me want to reclaim myself. After testing my levels, Dr. Serena gave me so many options from reading to prescriptions, and we almost immediately found one that works for me. My libido is better than it ever has been, I feel more active, less in my own head and insecure about sex. I feel like a woman who loves sex, and all it took was a bit of reading material and a couple of easy prescriptions after checking my labs. I literally went from not thinking about sex in the last 5 years, to pretty much something every day, and it's out of DESIRE, not pressure! I wish more women knew about these resources, because it's been not only great for my relationship, but just feels like I've reconnected with a part of me that was lost long ago and continued to fade though all the surgeries I had gone through. I'm just thrilled - seeing Dr. Serena was one of the best medical decisions I've made that had rippling impact throughout my life...
Read moreFor anyone who is in perimenopause or menopause, the symptoms can creep in and make us wonder what is happening to us. We've been told that we should just look out for abnormal periods and then we would know. Nothing could be further from the truth for many of us.
Symptoms like joint pain, exhaustion, trouble sleeping, anxiety etc. are signs of peri/meno and they can be debilitating.
Finding a doctor who knew anything about peri/meno, who listens/understands what we're experiencing and is up-to-date on data driven medical evidence was the most difficult medical experience of my life. 4 solid years trying to find out what was happening to me. My OBGYN had only received minimal training and as of 3 years ago the basis of that "training" was deemed inaccurate all along and flipped on it's head. But regular GP and OBGYN practices have to keep moving faster and faster leaving little room for the latest recommendations.
I cannot express how grateful I am to have found Dr. Serena. She helped me put the pieces together to help bring me back to life -fully! No more brain fog, exhaustion, awful sleep, lack of sensitivity and so much more. I feel ALIVE again!
Dr. Serena takes insurance and prescriptions are sent to your...
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