Meat Emporium — Local services in Kissimmee

Buenas Tarde!!! He ido en varias oportunidades a su local, me encanta la calidad de sus carnes, Pero en las dos ultimas visitas la atención ha sido PESIMA,GROSERA, MALA, Hoy fui a desayunar con mi familia y salí bien molesta de su local ya que la atención al cliente por parte de su empleada, es Malisimaaaaa....ella hoy estaba en la parte de la cocina, le pedí unas empanadas y su trato fue Grosero.....Deberían de tener un Personal más Amable en su local....y esa misma Sra ya en dos oportunidades su trato ha sido bien Grocero!!!!!

Good Afternoon

I’ve been in this place a couple of times, and i must say that I love the quality of your meats, however, the last 2 visits to this place have been horrible, bad, technically the worst. Today I went to this place to have breakfast with my family and the customer service experience was very unpleasant from one of your employees, to be more exact she was in the kitchen, I asked her what empanadas you guys had today and in a very disrespectful way she did not even answer my question but was demanding from me to be more specific. I believe that if you guys want more clients you should hire people who likes to work with customer service and that is kind because today and last time that same lady her treatment have...

I shopped there at the butchers department today and stood next to a sweet Hispanic lady. After her order, about 4 people came up behind us and the man behind the counter looked at me and asked who was next. I smiled at him and raised my hand but he began looking behind me at the other customers. I stepped forward but was ignored until the sweet lady next to me pointed at me and him. He replied, "Oh, the gringo!" I was not offended by him calling me a gringo but was pretty upset that he knew I was next but tried to call up other customers. I bit my lip and continued to smile and be polite. If my daughter whose mother is Colombian would have been present, she would have lost it. I will continue to shop there but please make Gringos feel welcome. This includes the cashiers....

I went to get a box of chicken leg quarters. At 10:30am, I was told the truck is late, come back in 30 min. I ask if they cut it and he said yes. I returned at 2:30pm and the truck had just arrived. He said come back ain 10 min. I returned at 6:45pm only to be told they do not cut chicken. After arguing with them since it was my third time the general manager arrived. He explained they have 1 blade so they only cut meat. I had to argue because this was my 3rd time and if I was told that I could have gone to Caribbean Market where I normally go. He finally got them to cut it. I felt it was poor customer service on their part that as a customer I had to argue after coming back on 3 separate...