Disney Outlet — Local services in Kissimmee

I don’t want to even give this place 1 star. From the moment our family entered it was awful! As my elderly parents (one using a mobility scooter due to recent surgery) came in, the employees looked at one another, rolled eyes and huffed!! The aisles are not in compliance with ADA. My parents couldn’t explore the store without the fear of hitting the displays, so they stayed at the door. After seeing what was happening and the employees continuing to have the disgusted look that we were there, I decided it was not the place for us to do any business! I do not recommend this place if you have any disabled family or mobility issues.

I will be following this up with the Florida board for disability services.

Also this is not the legit Disney outlet - it’s all knock off items at Disney prices! Do not...

Stood in line while the cashier waited on a lady like she was a personal shopper. Then she did not know how to ring up stuff and had to go in back to ask someone how to do it. We put over $100 of merchandise on counter and walked out. If someone has made selections and ready to check out please take them and go “shop” with all the customers you wish after we check out. Please understand I am talking about at least 20 min waiting and we were only...

Be extremely cautious in this store. The racks are carefully labelled to make it look like there are good deals and buy one get one 50 off, but it is just the rack under where the sign is. When I returned to the store I was offered no alternative and told refund was not available only exchange, accompanied by an insincere "sorry".

They have an ok range of Disney merch but much better value is to be had in most other gift outlets...