Swarovski West Town Mall — Local services in Knoxville

I read the reviews before calling and purchasing jewelry from this Swarovski store in Knoxville TN, what I wanted was out of stock on the Swarovski website. I encountered Richard and right away, I knew I was being handled by a professional. Class act you are: Richard. Swarovski is lucky to have a person like you to encounter. I'm in Asheville, NC. Next purchase, I'll climb over the mountain to deal with this store and hopefully Richard. Thank you Richard, I loved every piece I ordered from you.

Thought a review on line and a thank you would...

I find myself constantly buying jewelry from here. I’ve gotten rings for 80 dollars here that sparkle so amazingly. I get a ton of compliments on my rings and necklaces. People want to know how much they cost and I tell them they’re inexpensive compared to the luxury shine they give off. My jewelry has lasted from here but I do not wear it in water or extreme heat. Overall, my favorite place to find inexpensive items that twinkle like it might of...

We don't agree with their ,"must have the entire box" policy to return or exchange. And after a highly unpleasant experience of trying to get the right size ring, when they originally sold my fiance the wrong size, (even though he gave them a card with my size on it). The manager did drive to Nashville on her day off to go get the correct size ring, so that I didn't have to wait a week for my ring. I...