JuJu's Boutique — Local services in Lafayette

This place has a wide variety of clothing for sure! Great location too! Girls were nice and helpful. I had bought a dress in June to wear for work in august. Yes, I teach. Upon washing it for the first time it shrunk. I have a speed queen washer and I used the hand wash cycle. Not sure what happened. It appeared to just be a fluke. When I visited the store, they claimed to have no other complaints. I sat for an hour while they steamed it. This made it somewhat better. Staff member called the owner twice in Houma. Owner was adamant that she could do nothing to help me since it was a June purchase. There was an identical dress in the store that showed a longer length and she would not let me exchange. I was highly disappointed with the customer service. I am a previous Talbots employee and they taught me to always keep the customer happy and they will come back. This place is fine losing customers. A little too confident,...

Everyone was super sweet and attentive. They helped bring items to my fitting room while I was shopping so I didn't have to hold it all. I fell in love with a dress, but it had a hole in the pocket so they called their other location in Houma to see if they had one in stock they could send. They did!! But they sent the wrong size and I needed the dress for a specific date. Unfortunately, shipping the dress to Lafayette would have the dress arriving after the date I needed it for. Katie was so amazing and offered to drive to the Houma location and get the dress for me! It is for my engagement pictures and it was too perfect to let get away. They said they had others come in and try to buy it but they held it for me. It made my heart jump and I will definitely be going there the next time I need a...

This place is a JOKE the staff is disgusting and very unprofessional, I attended the "boutique " earlier and while my mom was browsing inside , only looking at an item the staff started snickering and laughing at her because of her appearance. I hope all your customers dont get treated this way , but we will never be attending again. My mother is already critical of herself and you should be mindful...