Venture Quality Goods — Local services in Lafayette

While this store is well curated and I have purchased many items for my 4 boys and planned to do more in the future. I tried to exchange a $29 beanie for a $50 beanie. Yes I was going to pay the difference but since I did not have my original receipt on me they said they could not do the exchange. BTW, I could find the purchase on my credit card but the staff said it was the owners policy to have the original receipt. The beanie was in original condition with all tags from the store. I politely told the staff I would not be shopping here any longer and would donate the beanie to Goodwill. $29 is not worth anyones time, probably not even the time for this review but it has still been bugging me and I wanted to make others aware to keep that...

0 customer service. Went in, no greetings from whoever was in charge. Picked up 2 pairs of jeans, asked the guy at the cash stand if I could try them on. He responded yeah sure without even looking at me. No one offered to assist me if I needed other sizes. Indeed I needed other sizes. Asked the girl at the cash stand where I could find them. No clue! End of story: $250 later I got jeans that I liked but will never go back to that store. And oh! I was the only customer in the store at 5.30pm today. I felt like I was...

Purchased a $200 long sleeve shirt from this store. Would not let me return even though I had the debit card it was purchased with and the bank statement, it was purchased two days prior. The reason I couldn’t return was because I didn’t have a receipt but what’s more disappointing is they didn’t even give me a receipt. Not sure if the store is just doing so poor in sales and they have to make policies more difficult to return goods. We are in a digital age and this needs...