City of LaGrange — Local services in LaGrange

6 calls to get a very quick question answered-cant get a human, get cut off or told operator is not available, then a hang up.All I needed was what day would trash be picked up because I didn't know if Veterans day was observed in city government or not-the post office did. For such a small town (transplant recently from Atlanta) things here sure are complicated, also-does anyone on the planet not know what the internet and websites are? So when someone intentionally calls on the telephone -why do we get instructions on how to use the internet and encouraged to go to the website….when we CALL on the...

Not only horrible customer service but they cut people's utilities off without warning! There is no reason a senior should be sitting in the dark! Especially since she had just made a payment to Debbie the week prior to the disconnection and nobody told her anything! The only thing they could say was we don't know what to tell you even though she said herself there were no notes about the disconnection showing up. And the sorry excuse for a supervisor I believe her name is Brenda said the same thing so why was it done if you haven't...

I've never had a problem with the City of Lagrange Utilities. I've always thought their company was called Smart Move. Well, now that I know the real name...Thanks to the Google search bar Baby!! Sure there have been longer wait times than normal. I've never been yelled at by them. I've never smelled any stinking breath. Everyone seems professional. All they every asked me for was my name and address. They tell me my payment amount. I pay what I can afford to pay and i am out without any hassel. Thank you for being who you are City of...