1st Review: Engagement Ring Purchase
I had a fantastic experience at this jewelry store, thanks to Brian's exceptional service. The prices were great, and Brian was friendly and helpful. The personalized touch, combined with fantastic prices and outstanding service, makes this jeweler a top choice for anyone in search of quality jewelry and a positive shopping experience. I highly recommend Brian and this store.
2nd Review: Wedding Bands Purchase
We can't say enough good things about Brian and his team. After having such a great experience with our engagement ring, it was an easy decision to return to him for our wedding bandsâand once again, he exceeded expectations.
We came in with particular visions for both of our bands, and Brian worked closely with us to bring those ideas to life. He was incredibly patient, easy to work with, and his pricing was very reasonable. Beyond that, he and his team have such a warm, welcoming presence that made the entire process feel relaxed and enjoyable.
There was even a sizing issue with one of our bands just days before the weddingâwhich could have been a total disasterâbut Brian went above and beyond to make it right. He coordinated with the manufacturer to have the ring overnighted multiple times, resized, and ready just in time for our big day. It was truly incredible customer service.
This was the biggest jewelry purchase of our lives, and what could have been an intimidating experience was instead filled with kindness, patience, and genuine care. Behind a great product is a great personâand thatâs exactly what you'll find with Brian...
   Read moreI recently had my rings appraised at Nuggets & Carats, and I couldnât be more impressed! They fit me in for the appraisal with minimal paperwork, making the entire process seamless and stress-free. The staff was incredibly courteousânot just to me, but to every customer who walked through the door. It was clear they know their clients well, greeting many of them by name, which speaks volumes about their commitment to building lasting relationships.
Their knowledge of jewelry is truly exceptional; I felt confident my pieces were in expert hands. I look forward to coming backânot just for appraisals but for shopping as well! Nuggets & Carats has definitely earned my trust and my business. Highly...
   Read moreSCAM! Young clerk referred to me multiple times as "chick" when I first came in -- should have seen that as a red flag but unfortunately did not act on my gut feeling and leave right then. Brought in pearls to be made into earrings and when I went to pick them up 5 weeks later they insisted on charging me for the pearls, initiating a my-word-against-theirs that I brought them in. Asked for the manager and was told he was unavailable. After much back and forth, I decided I did not want to come back and leave my jewelry out of sight with them again, so I cannot believe I am typing this, I paid their price that included selling me back my own pearls. I have no trust in...
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