Custom Pins and Buckles — Local services in Lake Elsinore

Talk about Exceptional Customer Service!!!! I had ordered a custom belt buckle back in 2017, and recently one of hinges broke. I contacted the company to see if it could be repaired. Unfortunately, the buckle could not be repaired, so they replaced the buckle. WHAAAAAAT?!?!?!?! Yes, they actually replaced the buckle! Talk about taking care of the customer! They could have charged me full price, or even charged a prorated price, and I would have paid. Any further purchases for custom orders are going through their office, and...

Reba is amazing! First off, the customer service is fantastic. She is personable, follows through and is always helpful in designing our coins. We have been using custom pins and buckles for years and will continue to do so for many projects. What I like most is Reba will update me as soon as the order ships and arrives. She is flexible and always puts the customer first. She has helped me with two special coins recently and when I present her with an idea, she makes it happen!

Great Customer Service and the quality...

I searched to the ends of the earth to find someone who could complete our specialized task to get patches made for my co-worker. Reba was amazing with her friendly, helpful, patient, and willingness to get the job done. Reba ensured that our patches were done the way we wanted them, and her work was of great quality. We got lucky finding Custom Pins and Buckles and will definitely recommend and work with them again for...