Extra Space Storage — Local services in Lake Saint Louis

I had a great experience as far as cancellation when it was time to move out and speaking with Don was great as well, she was very kind and made it known I was always allowed to come use them again if needed! Now just waiting on the refund for the unused month, I will update this part once I see it. Thank you for all the help!

UPDATE: I did get my refund for the unused month, and I did get it within a timely manner and the staff was very friendly and helpful. Thank you for helping me for the months...

IF I COULD GIVE THIS ZERO STARS I WOULD. I’m LIVID. I had SERVERAL items that have water damage and a bird nested in my storage unit as well. I just received a call from them after filing a INSURANCE CLAIM and them saying they can’t cover any of my items. I lost almost 3,000 dollars worth of items that I can’t use now. I put pictures below of some of the items. DO NOT go through extra space storage I would never recommend this awful...

From my initial call to Life Storage - Lake St Louis - to my first visit to the actual property, the customer service was amazing. This is a new property with wonderful facilities. The onsite Property Manager - Dawn - seemed to be on top of her property and wanted to make sure that our whole experience with them was nothing less than remarkable. SCORE: 100 // I would highly recommend this property for anyone looking for...