Precision Audio & Video — Local services in Lake View Township

Non existent customer service

Was interested in a preamp that the seller has on AudioGon. reached out and sent a couple of messages for questions, no response.

Then called at the number provided, and left my number for call back. No response. Sent a tex for good measure. No response.

And recently, submitted a best offer price. No response. Nada. Zilch.

If this is how you treat your potential customers before the sale, I can only imagine what possible after sales service might be. If one is indeed in need of one....

Recently had the pleasure of working with Albert in procuring a Luxman integrated amplifier. I left a message and he called me back within a couple of hours. He had exactly what I needed and even gave me another option. He sent an invoice and I paid and sent it back within few minutes. He told me I’d have the amplifier the next day. Sure enough, it was at my house less than 24 hours later. Albert is very knowledgeable and great...

If one is a passionate audiophile or a casual listener, cannot go wrong taking Al’s advice in putting an amazing Hi-Fi system to suite your taste and budget. There is no limit to how much one can spend, but Al always offers the most sensible advice to his customers to achieve what you envision as the best sound setup. Highly recommend working with Precision Audio. Al’s long time...