Took my expensive watch in for a battery, which they replaced. An hour later I looked at my watch and it was the same time as when I left the store. Went back to Arlex, they changed battery and said I need to have my quartz watch overhauled for $ 160...... I left with another new battery, got home and watch wasn't running still. Immediately went back, now they told me it needed a new movement and I would have to leave for estimate . I needed a watch to wear so I brought with me another good quartz watch I hardly wore . They put in a new battery and it was running when I left but stopped an hour later..... I went back for the 3rd time , had them remove the battery, and was refunded the $ 12 + tax. Sad to say they use cheap batteries and we're trying to UPSELL me to a $160 overhaul, then a new movement, can't imagine what that would've COST !!!! I had a better battery installed that powers up HIGHER END WATCHES elsewhere and my watch has been running almost 2 weeks now with no problems......BUYER BEWARE !!!! Hate people trying to advantage of my hard earned money .......
Read moreMy husband had the pleasure of purchasing our engagement and wedding rings from Arlex Jewelry Watches & Clocks, and we are beyond thrilled with our experience. The staff was incredibly friendly and knowledgeable, and they took the time to understand our preferences and guide us through the process of selecting the perfect rings.
The craftsmanship of the rings is impeccable, and the quality of the diamonds is exceptional. I receive compliments on my rings all the time, and I love how they sparkle and shine in the light. The attention to detail is evident in every aspect of the design, from the intricate settings to the perfect sizing.
Overall, I highly recommend Arlex Jewelry Watches & Clocks for anyone looking for high-quality and stunning jewelry. The staff is dedicated to providing exceptional customer service, and they truly go above and beyond to ensure that their customers are satisfied. Thank you, Arlex Jewelry Watches & Clocks, for helping to make my engagement and wedding...
Read moreAbsolutely Outstanding Experience!
I can’t say enough great things about Arlex Jewelry! From the moment I walked in, I was welcomed like family. It’s clear this is a family-owned business that truly cares about its customers. The attention to detail, knowledge, and passion for fine jewelry really stood out.
I was looking for a gift for my mother, and a custom piece for myself, and they took the time to walk me through my options, answer all my questions, and never made me feel rushed. Their selection is stunning — high quality, beautifully crafted, and unique pieces that you won’t find in a chain store.
What truly sets them apart is the personal touch and genuine service. The owners Yesid and Cathy went above and beyond to ensure I was completely happy with my purchase.
I highly recommend Arlex Jewelry to anyone looking for quality jewelry and an experience that feels personal, honest, and memorable. I’ll definitely be returning for future gifts and...
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