JLJ Cabinetry completed the job at a competitive price, which we appreciated. However, we did feel misled regarding the installation team. The installers were subcontractors hired by JLJ, thus responsibility was quickly shifted to the subcontractors when any issues arose. In hindsight we would have preferred to use our own subcontractor since the installer we used was rushed and not very precise.
We encountered some issues with the kitchen design provided by JLJ Cabinetry. For example, the original plans did not include adequate space around the refrigerator for proper ventilation. This was eventually addressed by adding a spacer board, thanks to our persistence to get it resolved.
Our biggest concern was the lack of consideration for plumbing modifications required by the farmhouse sink. The plumbing installation failed shortly after and caused leakage into our basement. We ultimately had to hire a plumber to correct the issue, which would have been significantly less expensive and less disruptive if it had been addressed before the cabinets were installed.
Overall, while the pricing was good, we experienced some challenges with the design that we hope JLJ Cabinetry will learn from and address for...
   Read moreI personally had a great experience ordering cabinets through JLJ Cabinetry. They came out and measured our space for us and was willing to modify our design as many times as we liked. In our case we chose to do the installation ourselves and the cabinets are great quality. We did have one cabinet that had a damaged face to it but they had a new one to us the next day. Overall a very good company to work with and quick response time. They will take care of you even after your cabinets are in. I had to get a replacement door because I messed it up by drilling a hole in the wrong spot for the door pulls and they were able to get that...
   Read moreAs you can see in the pictures and video, this is not a company you want to do business with. They caused a flood during demolition (which Tom denied), and delivered the order with multiple missing hinges, doors, and shelves (which Tom also denied). I had to order these missing parts from Home Depot myself. The project was completed two months late and thousands of dollars over the original estimate. I'd recommend going with a more reputable company. It's easy to find 20 friends and family to leave...
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