Rafi's Auto Service — Local services in Lakewood

It's hard to feel like you can trust a car mechanic/shop when you've gotten over charged and burned at other places. That being said, Rafi's stands out among the rest. I have an older Mercedes that's starting to show signs of it's age, and every time I've brought it to Rafi he breaks down what he thinks is wrong, what parts he needs, and the costs associated between those and labor. If he discovers something else is wrong, I had a leaking fuel pump this last time rather than a failed seal which he'd suspected, he calls to talk over the new scenario to make sure I'm ok with change in service and new cost. His transparency and honesty make me feel safe leaving my car for service which has not been the case at other mechanics in the past. His cost for oil and brakes has been competitive even against places that specialize in those services. He uses quality parts and quality synthetic oil, and it's still a good price! His place is usually pretty busy so sometimes I've had to call back a time or two over the course of the day to make sure he's got room for my car, so know you may need to call more than once if you get voicemail the first time. Give it an hour and try again!

The other thing is that as a small shop, it's easier to get a service done that's more custom. The Ford edge had some cosmetic damage on the bumper and I asked him if there was anyway to replace the damaged reflective piece without replacing the whole bumper even though the clips needed to hold it in place underneath were damaged and weren't holding the current one on. He ordered just the reflective peice and his team installed it using some cleverly placed screws to lock it in place. What's crazy to me is at a glance it's impossible to notice the front had ever been damaged! I can find the screws if I get close in look, but they nearly match the finish of the reflective plate. I think I paid between $200-$300 for that between parts and labor in addition to like $80 for the oil change while it was already there and it was a quality fix rather than the hack job I'd attempted with the old piece.

There may be slightly cheaper places to go, but after getting burned a few times I personally can't stomach the personal risk I associate with cost leader mechanics. Rafi's strikes a remarkable quality of work while holding prices in the lower range. He's the only one I feel comfortable servicing my cars right now. Even in a more run down part of Colfax I feel safe leaving my car at the shop which is a crazy thing to me. Once you meet Rafi and hear the pride he has in his work you'll start...

I was traveling from out of town and my vehicle was having extreme electric issues and my car was stalling and not running properly at all my anxiety was through the roof I googled a hundred possibility’s of what the problem could result in being after a while of hurting my head brainstorming I called a few places and each automobile repair shop I called told me sounds like a dealership issue I would have to take it to one? Ok, seeing as it was a weekend and Covid going on every Dealership in Denver was about closed or not taking any walk ins and I called Rafi and I explained my situation briefly and he said he was slammed but he wouldn’t mind looking at it quickly and seeing if he could possibly help me ........ how do you think it went 🙄 It was beyond any kind of professional and caring customer service I have ever experienced and I’m not one to say that , Rafi’s work ethic blew my mind he did more in a hour and half than I’ve dealt with shops taking over a week to do he was More Than Honest he was Educational and resourceful with info about what was going on he not only took the time to look at my vehicle he Fixed it, and it was nothing what I guessed googling he showed and explained it all to me I was Blessed and could not of shown enough Graditude I give him a Five out of Five Star Review and highly recommend anyone to go there and I’m...

This place is a rip off and a scam. We bought an engine to have them install and they took parts off the old one and put on the newer one. Even worse, when they gave me the vehicle back it wouldn't drive in Drive or 3rd Gear on an automatic. They tried to use reverse psychology by calling us and telling us the labor was going to be $700 more than the original quote to have us give them the quoted amount. Manager was out of the country while workers worked on vehicle. Came back in town and did not take responsibility for their goof up. Definitely reporting to BBB and every other consumer protection agency. Stay away...