I had a horrible experience while purchasing gifts at this store. I bought a pair of socks in a rack with several other ones (precisely the same style) at an advertiser price of 7.99. After paying for my purchased items, I noticed I was charged 9.99. I went back to double-check the price and confirmed it was 7.99. Mind you, the customer in line in front of me questioned the price of an item she was being charged more than the price on the shelf. She was told the same excuse: a truck dumped all the merchandise in the store, and the prices could mismatch the product. The manager on Saturday evening was rude and sarcastic, saying it's not his fault, that it is a Chinese store, and he wouldn't honor the lower price because there is no law for that ( when, in fact, there is one). It's not about the 2 dollars I was arguing about, but the principle about customers being deceived and not protected. I wonder how many more get scammed and poorly treated...
Read moreStore is cute and lots of variety of items. However staff and customer service was horrible. My daughter picked up a pair of ear buds that had a price Tag of $19.99 in front of them when checking out the price said 54.99, the cashier tried to argue that another customer probably placed the pair in the wrong spot but I showed her it was a whole display of them and said they couldn't honor the price even though they had them displayed with the wrong price. My daughter of course left upset because I wasn't paying that for a cheap pair...
Read moreA super exciting and fun store to explore. The staff is always so pleasant! I travel a bit to get to this location since finding out about it and I always leave with a bag full of things. I even went back in today in hopes to find an item I've been on the hunt for, and was so sad to not see it. But the lovely gentleman went to their back after getting their shipment in and found my item 🥺 I would die for this store and the kind people inside. From one retail worker to another,...
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