GameStop — Local services in Lansing Charter Township

The last few times I have went to this store, an employee named Harrison has helped me. Every time, they give me an incredibly hard time for not being a pro member and will just repeatedly force trying to make me sign up. Even though I say no. He will continue to push and make me feel bed for not having a membership. I went in today and it was another moment of that. Except, near the end of the transaction I started chuckling because it started to become so awkward with how much he was pushing for me to buy the membership (he even looked up all of my past purchase history without my consent to make a case on why I should have it). He told me it's not funny and I am just basically shooting myself and him in the foot and that I should start shopping at other GameStop locations so I no longer screw his numbers up. I told him that wasn't a very nice thing to say to a customer and he said he doesn't just say that to anyone and dismissed me the rest of the transaction. I literally just wanted to come in and trade two games for a gift card. He is always incredibly rude to me and I would honestly avoid this place. It's...

Such a bad experience at this location. I came in with my little sister for her to buy a gift card and a game that we found out was out of stock and only online. I asked the employee who goes by Harrison if we could buy purchase it in person and have it shipped, he looked pissed off when we asked and asked why we can’t do it online ourselves. First of all none of your business, next he takes our info, tells us the total and leaves. We’re confused why he didn’t ring up the gift card if it’s sitting on the desk and we’re like okay maybe he’s doing it separately? Nope, he looks down at it and lets out a big sigh and says “you’re getting this too, you could’ve done it with that other transaction” so I was like then if you don’t want to do it we’ll do it at another location and left. This employee seemed like he did not want to do his job at all. I don’t know who trains these people but they need to learn better customer service. What did I expect anyways, this boy looks like he doesn’t shower why would I expect him to...

Harrison genuinely needs to go. I haven't met a more rude employee in some time. He kept trying to tell our group where we should shop in his store without giving us a chance to just shop. My friend bought a red bull (which THEY SELL) and he basically called my friend and idiot for buying it, saying he should be getting those at gas stations. He also complained 3 separate times when we wanted to make separate purchases (there were 6 of us, 3 people were buying things and being college kids weren't just going to have 1 person but everything). It's like he was actively trying to not get sales. He also decided to try to assume who was and who wasn't in a relationship in our group (which was just awkward because who does that) and kept repeating things he was saying until he would get a response from everyone. Sometimes people don't want to get harassed when they shop. Overall just a bad experience all because...