True Value Of Laramie — Local services in Laramie

That sell things like power tools like the weed eater I bought less than a mo th ago, I've had nothing but problems with it less than 4 hours after buying it had to take it back because of the jets in the carburetor were messed up 2 days after that it wouldn't run right had to have it fixed again last week had issues with it the again today got pissed off wouldn't run took it back to refund it and thay refused saying I had 7 days to refund. I've only been able to use it 3 times if they can not stand behind the products they sell DON'T sell them. And the only reason to have such a low time period is they know that product has issues and they sell them anyway that is dis honesty and poor customer relations I DO NOT recommend buying anything from them if they rip off regular customers like I used to be they...

Instead of waiting in line at Ace I went to True Value as we had a broken water line. I needed a plug for a 3/4 inch pipe. A kid got it for me - I took it home and it didn’t fit. It was 6:52 PM and I live 13 miles from town. I called at 6:57 PM and told the kid I was on my way and the plug he gave me didn’t fit. I explained again I had a broken water line. He told me he had some place to be and had to leave. I went to Ace as they were open until 8. The kid at True Value failed to give me the CUPLER that I needed. Needless to say - although I like to spread business around- I won’t go back to True Value. If that kid were my employee he’d be looking for another job today. He was selfish and had no sense of customer service. Bad bad bad...

This place is out of this world AMAZING! I am here from out of town for business and I was very desperate to get a Post Driver or Post Pounder. I called ahead to see if they had one the gentleman who answered the phone (Nate or Aiden) went out of their way to help me.....I only had three minutes to get in and out because of a time sensitive job.... They said they had one left, and I said i would be right in. I showed up and it was waiting on me all red and beautiful.....I also needed to grab some salt..... Either Nate or Aiden helped me with the driver and the other went and got salt...... Im telling you I travel the United States and have NEVER experienced customer service this good.....Thanks guys you made my...