Mobile Addiction San Dario Ave. "next to Laredo Morning Times" Cell Phone, Tablet, Computer, Game Console Repair — Local services in Laredo

They lost my trust and future business. I Dont reccomend friends or family to trust them when it comes to price or labor. A Man who repairs named JJ tried to charge me for work he didn't do. "Ordered" a new screen for my tablet samsung s6 but never even replaced it. It never needed fixing just was unplugged. Almost charged me $300 worth of work he never did almost made me sign a paper to say they aren't liable for the damages knowing full well they never did anything but clean my screen and plugged What was disconnected back in place. Always take pics of before and after sending your devices. Don't trust them so easily with their prices especially if your repair man is named JJ hopefully he gave me his actual name or nickname but all i know he wore glasses and was one of the bigger Latino guys. Be safe from scammers. The only reason he apologized was because I asked him to open up my device infront of me to make sure he replaced the screen and show me my old screen. He tried to convince me he did and even lowered the price to $250 but lied instead, in the end he admitted saying he made a mistake. It's hard to reccomend good people with helpful...

I would give zero stars if I could!!! I took my Iphone 12 Pro Max in for back glass replacement on Monday August 9, I got it back the next day on Tuesday when I realize that my flash was not working, something I never had a problem with before taking my phone in. I then take it back the same day and then I got it back on Saturday August the 14th when I then realized that my Main camera was not focusing how it should be, I also got a notification saying my flashlight was disabled and that my phone needed to cool down before using it. (My phone has been over heating which I never had happen before taking it in) l called and they told me to take it in on Monday the 16th which I didn’t take because this would be my 3rd time taking it in and thats more times than the times I should have left it!! I’m very disappointed that I received my phone with more problems that it never had! I was led to this business because of the reviews and was even willing to pay more here than with other phone business technicians. I don’t recommend they will try to fix your phone but will leave it worse!!!! Take at your own risk your device will not be...

My prior experience left me less than satisfied at the service that was rendered on my phone. However, I was quickly contacted by the owner, who took note of my previous review and reached out to address my issues.

They acted swiftly, ordered a new part right away. They even took the time to review, with me, about the issues that remained after that initial repair; watch, I very much appreciate.

I was assisted by Edwin and Angel, they were professional, and took the extra time to see what was wrong. The time for repair was longer, which was fine, and it clearly showed in the end result. My phone screen looks as clear as when I took it out of the box, the finger print scanner now works as it should have, and the touch feedback is now very responsive, it feels like it did before the screen broke.

Despite the initial setback, if I have an issue again with my phone, I will come back here; now that they are familiar with my phone, I hope, in turn, it helps them be able to fix it with more efficiency in the future.

I would recommend this shop since they have shown that they are quick to respond to issues, and do what they can...