This has been the absolute worst experience my husband and I have ever dealt with any community college. My husband and I are PSCing from Germany, he is a German Citizen with a permanent resident card. We first tried contacting them while in Germany to see what he will need to get signed up in school, and to get in touch with the POC, Mrs. Curly, was nearly impossible. Once arriving in MD (to sign up for school and house hunt) the lady in admissions instantly heard we were in the military and sent us to the Vet advisor. The Vet advisor wasn't sure why she sent us there because my husband isn't a Vet using military benefits and sent us back to admissions. Finally, we were told since we aren't living in MD yet until July, that they needed my orders so my husband can be considered an in state/county resident. They received the orders and my husband was told everything was updated and he will be considered a state resident due to being a military dependent. Next couple days, my husband has an appointment with the advisor to discuss his placement test and get him an academic plan. The appointment was only slotted for 30 minutes, and my husband had a lot more questions. So what happened, she referred us to the help desk and then back to admissions. Next day, my husband goes back to the school to register and pay for classes, he finds out he is paying full rate, went back to admissions to get help and there is told he needs to come back tomorrow because the advisor he needs to speak to is on an "all day" appt. He goes back the next day speaks to the director of admissions, Mrs. Hairston, and she tells him he will get full rate because he doesn't physically live in MD yet, ok, fine right? Then he has to speak to Mrs. Curly, the Interim Director, Recruitment and Admissions, and the NEW story was the law says he would have to reside in MD for 3 months before he receives the in state credit rate for classes. He talks back to the director and she makes him a "promise" they will hold his classes until we come back in July and with the orders he will not have to wait the 3 months and will get the in state/county rate. Bottom line, everyone at this school who we have dealt with have given us different stories, not one person is on the same page. The professionalism was non existent, it seemed as though they didn't want to take the time to listen to what he was trying to say, they just assumed. I get they are busy there, but if everyone was on the same page, we wouldn't have made 8-9 trips in 2 weeks to get this settled. We asked prior to our arrival if he was good to sign up and we got the green light, only for him to leave empty handed, and to hope that the director of admissions will keep her "promise" to let him keep his class and pay the in state tuition rate upon our return. We had one helpful/professional person we dealt with who did what she could to assist, and we want to thank her. Ms. Tanisha Dunham who worked at the help desk. She was the only one who made the process bearable because she was so nice and...
Read moreI've had the worst experience at Prince George's Community College with Financial Aid, the Math Department, and recently, the Cashiers office. The Math Department, specifically the Developmental Math Department, is terrible. I took MATH 0104 in the Fall of 2012 and did everything up until the last day of Class when I was on Module 13 (At this time, the class was module 10-14) and my professor came extremely late. My class was from 6:00 pm until 7:50 pm however he didn't show up until 7:00 and that was not enough time to start and finish my test on the last day of class. The department told me I can finish the class during the Fall of 2013 so I signed up for the class again however PGCC dropped all of my classes without letting me know because I didn't pay for my classes (but I had financial aid and my financial aid did go through at the time so there was no excuse) so I was forced to miss out of the class because all of the Math 0104 classes was now full. I than sign up for the class for Fall of 2013 which was when the Department told me I would have to start all over from the beginning and they couldn't help me even after I told them what happened. I dropped the class and ended up trying to take the class again in the Spring of 2015 where I decided to just start from the beginning. I ended up dropping the class again due to the professor being rude and calling me "stupid." I ended up going to another college to take the same exact class and had it transferred back to PGCC.
The Financial aid office has consistently dropped my classes claiming I don't have financial aid when I did. I consistently had to redo my class schedule because of this and even went to the Financial aid office to get it straight. Even now, they claim that I don't have financial aid when I do. It's always been a problem that always has to be settled when it's not necessary.
I haven't had any problems with the Cashiers Office until recently. I have one cashier telling me one thing and another cashier telling me another thing. They're really unorganized and sounded surprised when I told them I made my payment but they're records didn't show I did.
It wasn't all bad at PGCC, I've met some good people and some professors I did have we're passionate about they're subject and I really enjoyed their classes. However, I had more negative experiences than good at...
Read moreWord of advice: try and transfer out of this ghetto school as soon as possible. It'll save you the headache. TAKE ONLINE CLASSES! That way, you will not have to deal with their crap. The only good thing you'll find about this school is the cheap tuition, some good professors if you can find the right ones. So far, I managed to have good ones. And a few nice students along the way. But the unprofessional, unorganized with the admins, staff, etc is a nightmare. I'm speaking from experience with the financial aid and trying to sign up for classes. They act like they don't know what they're doing. Not to mention, you try to be friendly and they give you attitude like you did something wrong. Plus, the staff and admins are incredibly immature and straight up bullies. When you ask for help, they will act irritated, rude or expect you to it yourself. You know that you are going to be around students all day long, and if that is something you cannot handle or deliver civil professionalism, then why are you working here to begin with? Oh yeah, because they just hire anybody, and just hungry for a paycheck. Oh and also, people just tell you different answers or just straight up lie to you. If I had the choice, I would not spend another semester here for another minute. They really need to do something about this ghetto, unprofessional, unorganized, low class school and hire better admins, staff, etc too. I'll be so glad when I'm able to leave this school because I will not miss it. I'm sticking to my statement that Virginia schools are better. Also, another thing to add is that the advisers do not know how to do their jobs! They are just there for the title, so know what YOU want and YOUR plan, because these advisers will just tell you anything. In addition, they will act so conceited to make you look stupid. That's why I'm going with my own plan, and I can't wait to leave this school in the spring of 2018. It has been nothing but very poor. They just want your money. This school is nothing but a joke. If I could give this school a zero, I would in...
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