Fantastic customer service and great staff. Went to this store on Sunday for the first time and I'm so glad I did. Found exactly what I was looking for at very affordable prices. I'm already excited to wear my new outfits. I want to give a special recognition to one Ms Amelia. Such a lovely lady. Very helpful and patient (I made several trips to the fitting room). I never felt rushed or made to feel like I'm a bother. She would check on me and offer other selections if I wasn't sure about my ensemble. What a woman! Thank you very much for your great customer service. Please go see Amelia if you go...
Read moreAs a content creator, I often do store walk-throughs to share what’s new for the season. I was surprised to be told that recording isn’t allowed, especially since I’ve done so before without issue. When I reached out to customer service, no one could confirm whether this was a franchise rule or a corporate policy. To make matters worse, corporate doesn’t even have a contact number , I was told the only option is to send a letter in the mail, which feels outdated in 2025! The lack of clarity and accessibility left me disappointed and hesitant about making future...
Read moreI ordered several things on line on 9/27. They arrived about 2 weeks ago. I went into the store to return 1 item within their 30 day policy. 9/27 to 10/27. Although I'm within 30 days and the items were only delivered 2 weeks ago, I was only given a partial store credit of 19 when I paid 31.00. This is wrong and bad business. 9/27 to 10/27 is 30 days. You just lost a loyal customer. I will no longer purchase anything from your company. There are reputable companies who actually honor their...
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