Ivy Tech Community College - Lawrence — Local services in Lawrence

This institution lacks professionalism and efficiency. I was dropped for a non payment from 2 of my classes. My aid money did not come on time for whatever reason and I called financial aid to let them know that and they told me that they would give me an extension until my money came through. Well...... they did not give me any extension. I was still dropped. AND when I finally got around to pay my bill and was able to re-enroll, I was enrolled in the same class but in a DIFFERENT class section with a DIFFERENT professor. Therefore, I now have a ZERO PERCENT in a class.

This is the most ridiculous and f* up scenario. I pretty much paid this institution to enroll me in a different class and paid them to set me up to fail. Something really needs to be changed about this institution. When I showed the Express Enrollment my change of enrollment form with an approval stamp from the bursar, they lady at the front desk was very rude and did not care about...

I have been to the bookstore in downtown Indy once and I prefer to place my online order for books at this campus 100%. I live in Noblesville..So it is much more convenient and I recommend ordering online.Of course If you know your course number for each class you will need a book for or in my case I send the teacher a quick email prior to placing my order to male sure i have the right book. Staff is friendly somewhat...and tries to be helpful. It gets busy with the nursing students picking up scrubs and other medical supplies.The manager was not very nice to them. I have yet had problem with any of my orders (4 to be exact) since my 2 semesters at ivy tech. I also returned a book I no longer needed for one of classes and they helped me In less than 5 minutes. Just make sure you have your student id# (C*) along with your ID to pick up orders or return....

I would happily give it a zero if I could. While the class I took was fine, it was horrible trying to figure out how to enroll or find answers as a courses-only student without literally physically showing up in person. And when I did show up in person, they told me I didn't need to.

The Indianapolis campus needs to lose the "IVY help line" and list an actual directory. Every time I ask them for help they don't have an answer and can't figure out where to direct me. Even as someone fairly tech-savvy I'm often left...