Never considering buying stuffs in this store. I bought a pair of jeans at full-price and needed to do a return due to wrong size in a few days. The store manager (Alysa) told me the jeans had the cigarette smell (no one can tell and it's totally up to her judgment) and feel like someone has worn them, so she declined my return request. For the record, no one in my family smokes and with the price tag and label on it, there is no way I can wear it. The store manager said in her life, she has never encountered this before, but I feel this is always their trick to piss customers off. Be careful about their return policy, they intentionally include the following in their policy, so you can never return stuffs to store: ITEMS WITH ANY VISIBLE STAINS, DAMAGES OR ODORS WILL NOT BE ACCEPTED FOR EXCHANGE OR RETURN. The next time when you visit store (if you still want to after seeing my review), check the odors, stains, damages, etc. thousands of time before...
Read moreWent into this store and saw some really cute things. However, I was treated pretty poorly. When I walked in I was not greeted and was looking for shoes to try on with a dress; I was having a visibly difficult time finding the right size shoe and they didn't offer to help. Mind you, nobody else was in the store and there were 2 sales associates. Then, I tried on a dress that I really felt good in and liked, a lot! I stepped out to look in the floor length mirror. They looked right at me and then kept staring and as my friend was talking to me, the lady chimed in and said "yea, you'll definitely need spanks to smooth the lines" I was really taken aback and immediately felt discouraged. I totally would have bought the dress if either that didn't happen or if they would have said something more positive and encouraging. My friend and I are really disappointed and don't feel like we will be back. It's a bummer that the service was not up to par with...
Read moreSTAY AWAY FROM THIS STORE AND DO NOT BUY ANYTHING. THIS STORE IS A SCAM!!! My wife bought a pair of jeans, only tried it on once, realized it is too small, went back to return and the owner said there is cigarette smell on the pant, so declined return. WE HAVE NEVER SMOKED A CIGARETTE IN OUR LIVES!!!! Then I looked at the receipt return policy, it states that if the item has "Odor", you cannot return it. I have never seen a return policy like this from any other store in the country. So basically if you bought something, wanted to return, they will blatantly lie and say there is odor, or god knows what kind of excuse they make up so that you cannot return. ...
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