Pandora Jewelry — Local services in Leawood

The store itself is in a convenient location and is inviting, bright, and clean, etc. There are plenty of jewelry options to choose from and I like that they offer in-store engraving at a reasonable price ($20 to engrave). The jewelry itself is overpriced, in my opinion.

The service was mediocre - not the friendliest of staff. I got the sense that neither of the two women wanted to be there (including the store manager). They likely would have preferred if we didn't come in and bother them. I purchased a necklace with the option to engrave for my niece's graduation. When entering with my niece, they both "welcomed" us to the store verbally from the back counter but didn't bother to look up from their paperwork nor did they come forward to help - we had...

The store and location are fine but the employees are extremely rude at this branch. Went in to exchange items received as a gift, which my husband was assured could be exchanged. Only to be met with an employee who kept repeating the same line over and over. Refused to apologize or even try and accommodate us. Did not smile or make us feel welcome as customers. She also refused to give us her name and just referred us over to the main customer service line. I’ve dealt with Pandora’s main customer support line years ago and they’re also a nightmare. Pandora fix your customer service before you loose...

5-Google-Stars For Alyssa@PANDORA, Tyeshia and Brittney..For Their Outstanding Customer Service in Helping me Select The Best Bracelet For My Daughter's Sweet-16 Birthday Gift!

They are Friendly Respectful Creative Sensitive To The Needs of Customers.. Fast and Efficient..and very Passionate about Their Work, Jewelry and Fashion!!! Thank You Ladies For Making My Daughter's Birthday Very Special. You Guys are The Best in Customer Service!

I Highly Recommend PANDORA To Everyone For All Your Jewelry and...