Update June 26th 2025.: Honestly I probably would have abandoned my entire adventure with vinyl were it not for this store and Sarah.
Since finding this place I have gone there time and time again for advice, help, and suggestions. Every single time I am met with something that makes everything so much easier.
If you have started an adventure with vinyl? Maybe you've looked at the Cricut stuff in the big box stores? Abandon that immediately, I'm just trying to save you time. Go see Sarah at this place and you will be so glad you did. They're also starting to offer classes soon!
Not only that, but she's always adding new different craft ideas to the store to constantly challenge you and keep you on a creative path.
Cannot recommend this store enough. If you're not local? Their website offers everything with shipping. Absolutely love this place and cannot thank them enough for everything they have taught me so far. They're currently in the middle of a great expansion, offering even more. Cannot recommend this place enough. Should I repeat that? Nope. Hope you understand.
THIS IS THE WAY
What a wonderful place. I'm a woodworker but purchased a Cricut about 4 months ago as a supplemental tool, and was having an issue with a job for a friend's business. I went in and spoke with a wonderful and helpful person behind the counter who gave me great advice and got me the products I needed. I will %100 be back to this place again. What a...
Read moreThis place is absolutely unprofessional and Sara has the worst customer service! DO NOT SHOP AT THIS PLACE!!!
If you’re looking for the same type of supplies and good customer service shop at THE RHINESTONE WORLD (also located in FL) THE PRICES ARE MUCH BETTER, THEIR CUSTOMER SERVICE IS TOP NOTCH, AND THEY HAVE VERY FAST SHIPPING!! Vinyl tulle supply could learn a thing or two from The Rhinestone World.
Response to Sara - 2/1 1:46 (pst) You HAVE NOT done everything you can to correct my order. You only responded to my email when I called and complained about my order. I also had to call you to get my tracking number after you said you would email it to me. When I initially asked for a refund you said you would charge me a restocking fee and then you sent me the wrong item. Your excuse was “the person who packaged it must have been confused”…. Obviously you need to do more training! As a business owner myself, if I MESSED UP MY CUSTOMERS ORDER I WOULD PACKAGE THE CORRECT ITEM AND SHIP IT OVERNIGHT BECAUSE I’M THE ONE THAT MADE THE MISTAKE. As I stated in my email all you keep doing is making excuses and not acknowledging that YOU MESSED UP and THAT YOU ARE DRAGGING YOUR FEET CORRECTING THE PROBLEM YOU CAUSED! If I could give this place negative stars I definitely...
Read moreAfter going back and forth with this store about my order it finally gets shipped, only for me to get the package and they sent me 10 yards of pink HTV instead of 10 yards of rhinestone flock! How do you even get these 2 mixed up. I don’t even use vinyl and it’s not what I ordered. I called this terrible business, again, and was told they would ship out the correct item and would send me the tracking number. Well around 1pm the next day I called and Sara said I have customers in the store but you item was shipped. I asked for a tracking number but she said she couldn’t provide it to me because of the customers in the store. I’m sorry, but you sent me the wrong item and can’t look up a tracking number for a order YOU messed up?! I hang up the phone and send a email asking for my tracking number and finally get it only to see that I will not get my order for 3 more days. They should have sent my package overnight for THIER ERROR! Now their incompetence is affecting my business and orders that I have coming in. This business is extremely UNPROFESSIONAL, INCONSIDERATE, AND I SUGGEST TO ANYONE THINKING ABOUT SHOPPING HERE THAT YOU DO NOT...
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