Central Maine Pediatrics — Local services in Lewiston

Doctors seem to be fine.

The receptionist, billing and clerical staff are horendous. I keep getting bills billed to the wrong insurance. When I call Billing, they blame me for not bringing in my new insurance card into the office even though I did.

When I bring in my insurance card a second, third.... even up to SEVEN times, they STILL do not update it and I get billed wrong. If I don't call billing for each bill I receive, it never gets billed to the correct insurance. And each time, I get blamed for their screw ups.

I have stopped bringing my daughter to her appointments because I cannot stay on top of their clerical errors. It's too expensive. Sadly, they are the only in-network provider for my insurance so i cannot go anywhere else.

The absolute worst. No wonder your hospital is hemorrhaging money.

EDIT: after calling patient services, they did absolutely nothing to resolve the issue. Never received an apology, never received a call back about what they intend to do to fix their problems.

I just received a bill for a doctor's appointment that happened two and a half years ago. I called the billing department 6 months ago asking if they sent us all the bills, they said yes.

Obviously they are all incompetent.

Edit2: after calling multiple times to the billing I was able to get them to admit their mistakes on 4 visits with my daughter. To their credit, we ended up wiping $750 off my total bill. We still had a disagreement on one bill, and I contacted my insurance to pay it. After they paid it, that bill was wiped out.

I just received a collection notification from ACS regarding the disputed bill AGAIN. and not only that, it's on their twice!!!! I have not been to this practice in years and my debt continues to grow.

I cannot image the level of incompetency in the billing department. This...

If you need a mechanic that you could schedule a yearly check up for your car and see it. This pediatric place is the right place for your kids. But on the other side if you want to see your mechanic when your car won’t start or have any issue that need to be fix within the next day or two please find other mechanic because you won’t get this service at the Cmmc pediatric. Oh yes they do have the same day visit office across the street where the room has a machine that make a...

This used to b a good hospital. Used to be. Now they'll do whatever it takes to earn a buck. They made it sound like I was going to die if I did the wrong thing with what was wrong with me and had me terrified and treated me horribly. I went to St Marys the next day and got a CT scan and the doctor looked at it for about two seconds before letting me know that I was fine. I will never go there for medical...