Limerick Garden of Memories — Local services in Limerick Township

Update 6/30/2025: After some conversations, the owner/manager, Bill, made sure that everything was taken care of - they moved my father to a much better spot and made sure the military came out to do an honorary ceremony for Dad (i.e. played TAPS, folded the flag and presented it to my mom. Even though the family was not able to be there this time, they did record it for us.) The owner/manager even supplied the marble to attach Dad's plaque to. Mom was very happy with everything in the end and because of that, so too will I be. We are all grateful to have closure. I am also thankful that Bill stepped in to make sure everything went smoothly this time.

[Original posting May 12, 2025]: The burial of my father could not have gone any worse today. The only good thing was that it was nice weather, which was from the Lord and not from the cemetery. My parents bought and made payments on complete burial packages back in the 80s. When my mom called to bury my father there, they said they could not find the information. Then they so-called “found” the plots a few days later- Mom is disabled and was unable to preview the plots before hand and I live in SC- When we saw where it was at the service , Mom said that is not where they chose nearly 40 years ago. It was horrible-at the bottom of the hill in the back part of the cemetery. My mom could barely make it down the hill for the service. The cemetery was also supposed to arrange military Honors for my father and the only thing there was a flag sitting on the table. We waited for 45 minutes for the military to show up and they never did- The cemetery guy said that he contacted them but when a family friend called the VA from the cemetery, they said they had no record of anything being arranged for today. It couldn’t have been a bigger letdown. If I could leave zero stars I would. We are going to see about transferring him to a different cemetery because the spot is so horrid. Mom Believes the original plots were probably given to...

The only reason I gave 1 star is because they seem to keep the area clean, and neat. But as far as "customer service" I'd prefer to give it a black hole over a star. My mother passed May 2023, and as of Dec 2023 her name had not been put up on the vault of the mausoleum. I would like to point out that she has an INSIDE vault. I waited until after the holidays to call about it. When I finally did I left a message, and it took a week to get a return call. I was apologized to profusely, saying it was an oversight, and be taken care of immediately. Ok, fine these things can happen. Then another month went by, and still nothing. Another phone call, and message left, no return call after almost 2 weeks. A third call was made, and I made it very clear in my message that I was not happy, and I wanted to talk to someone ASAP. I did receive a call the following day with more excuses. Again I expressed my displeasure very firmly, telling the person that what is being done was disrespectful to the deceased as well as the grieving families. I pointed out that after reading other reviews of similar situation I was now speaking for other families they've ignored, and disrespected. Needless to say they probably didn't want to talk to me again so it was handled. Almost a year after her passing! The sad part is it should not have to reach this point. It's one thing if plaques are being ordered, and taking time to come in from the manufacturer, that part is out of their hands. It's another to glue letters on a vault. When I sat down with them to plan my mom's funeral they made it a point that I needed to pay them that day, and repeated this request a couple times during that meeting until pulled out the checkbook. Even the funeral director sent me an invoice about a week afterwards. Which I felt was being respectful, giving me a little time to feel less overwhelmed. I would definitely suggest LGM drop the excuses, and work on the customer service, as well as compassion towards...

It is beautiful however they are very difficult to work with. My aunt passed and we had a cremation with graveside service. Thankfully the funeral director took care of service. We had a meeting set up to switch memorial stone to include her. I had to leave work and I get there he was "too busy" and not prepared, never called to reschedule and said he would call me Wednesday. That was 2 weeks ago and still no call. They also wanted us to pay for a vault for ashes that could be spread anywhere. They compromised with a Kenzie urn which is less expensive then vault but much more then normal urn or box. They are a 100% for profit and only responsive if spending alot of money. Very corporate feel and not very caring of what families are going through and how much stress they are adding...