Good selection of Philly sports and area college stuff. Prices are nothing special so don't let the fact that it's in an "outlet" mislead you.
The reason for me giving three stars is because of one sales-kid. Most employees are friendly and helpful. The kid at the register was abrupt and less than friendly. He demanded my email address, even though I told him I didn't want to give it to him. He told me without it, I wouldn't be able to return any merchandise I purchased. I was still provided a paper receipt and the customer next to me was not told the same thing and never asked to provide their email. In 3 days, I've received 6 emails I didn't want and knew I'd get because of this. Now I have to wait the standard 8-10 business days and get more junk emails that I never wanted, until I'm finally unsubscribed from their system. Overall, the store is fine but this experience solidified why I make my purchases at Dicks...
Read moreRally House recently changed their gift cards, and store associates are unable to determine the amount of money on the gift cards. I was told twice by the store manager that i was unable to make a purchase with my gift card from 12/23, and i had to contact their customer service. I had the physical receipt from the gift card, and after over an hour of their associates calling customer service, i was finally able to complete my transaction. I thought it was unacceptable that the store manager did not volunteer to contact Rally House customer service, for an issue that clearly wasn’t mine. Store associates were helpful, they volunteered to call customer service, against the directives of the...
Read moreSabrina was the one that helped me today. Man we had all types of weird stuff happen when I came in. First I did a refund and we had a few hiccups with the refund back in the card/ gift card. Then I wanted to get a shirt but the size they didn’t have. So she called bc another location said that they had it. There was a ton of confusion. All in all Sabrina kept her composure when we both could have really lost our minds. She kept me calm and I kept her calm. She really is one of the best employees. This hasn’t been the only encounter I’ve had with with kept in mind. Way to go Sabrina and if you’re not a manger now I hope they will consider you....
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