Honestly this is by far the absolute worst auto parts store I've ever been to in my 15 years as an electrical diagnostic mechanic. Not only is the selection always poor and under stocked but the staff is always rude to me every single time I come in. Upon entering the store I'm bombarded by the same people who ask me the same questions every single to which I reply with the same answer of "no thank you, I've got it figured out". After declining their unnecessary assistance every time I am then followed around the store by them as they hover around whatever perimeter of the store I happen to be browsing while they simultaneously pretend to fidget around with random items as though they are actually doing something important rather than harassing and profiling me andy wife. It's pathetic really how they just always seem to be gravitating around whatever area I happen to navigate literally each and every time I come in. After pestering me several times with unnecessary and frankly unwanted customer service I am then followed to the door after I pay for my items and proceed to exit the establishment. I really do not understand what I have done to these employees to earn their negative attention and poor treatment. They make me feel as though I am a suspicious individual who may possibly have entered the store to shoplift despite the fact that I do indeed spend a great deal of my hard earned money in their store. My message to the staff of Autozone on Logan rd in Lincoln city oregon if you happen to scroll through this review: Please take a moment to think about the way you treat your loyal customers and perhaps adopt a more friendly atmosphere and a less rude attitude. If this town wasn't so small and had more to offer in the realm of diy auto repair I wouldn't even consider entering this sub par establishment if you paid me. Facts. Have a great day everyone else and thank you for taking the time to read through my review. Hopefully you will all do as I have chosen to and order your parts and supplies online whenever possible, the prices are far better and they arrive...
Read moreBoth Calob Dempsey and Samuel Hatmacher at the Lincoln City Autozone went above and beyond to help me! I came into the store asking for help to check my car, as the engine light started to blink, and then car started shaking like crazy when I would accelerate. Calob comes outside with me to see why the engine light might be blinking, we go back inside and with the help of Samuel, they both figure out that there are 2 or 3 coils that were misfiring. I only bought one to see if that would fix it; nothing changed, so we head back to the store and tell them I'd like to buy 3 more. Calob then recommended it would be cheaper to buy a pack of 4 instead of 3 individual, so we return the one and buy the pack of 4. Needless to say, my car works perfectly fine now! So, thank you both to Calob and Samuel for going above and beyond to help a clueless girl who doesn't know anything about cars! I truly appreciate how friendly, kind, patient, and helpful you both were! Thank you, thank you!! I'll definitely be coming here again, if I ever have any car...
Read moreA persons biggest fear when traveling is having a vehicle issue. It was the day after forth of July and I was getting ready to go adventure for the day . I went to turn on my vehicle and the car wouldn't start. I was over 300 miles from home and by myself with small children. I was lucky to be at a state park and one of the rangers had a portable jump starter. I jumped stared my car and had enough juice to get it to AutoZone. I went into the store to find a sales associate David . He was the hero of the day . He tested my battery and found it was dead . He then did all the mechanical work to change the battery and provided all the tools for the replacement of the battery. Within a half of an hour I had a new battery, a jump starter tool , and piece of mind . He was also so knowledgeable and patient in my time of panic.I was back on the road for my adventure, finished my trip and made it back home safely.I just want to say thank you David and auto zone for helping...
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