Most of the people here are very nice but they are severely understaffed, in 15 years of monthly Rx refills I’ve never encountered anything like it… after about two years with this place I don’t think there was a single month where there wasn’t some kind of issue that required me to go back at least one extra time. This wouldn’t even be so much of an issue if the wait wasn’t so long or if the drive thru was actually open (the only reason I stayed for so long was because it’s the only pharmacy with a drive-thru) it’s gotten to the point where there’s about a 50/50 chance the drive-thru isn’t even open when I go to pick up my medications… several times the actual pharmacy has just been closed during business hours with no notification whatsoever. I had to cancel a trip one month because I went to pick up my meds the morning before I left and it was just empty. Anyone with medications that you can’t stop for 3-4 days with no warning should stay far away (any medications that will cause dangerous withdrawal symptoms if you miss a dose or two). I can’t imagine if I’d needed pain medication or had a surgery recently… To reiterate, this is not the fault of the employees. If you can’t find anyone to hire you need to offer more money until the situation is resolved. This isn’t fair to the employees or...
Read moreI've always had a decent experience in walgreens but the last time I was here with my husband, my medications after my surgery weren't available at this branch yet when we were ready to pick them up. I missed hours of my next due pain medication because for some reason they had an issue when it comes to the prescription that was sent to them. We patiently waited for an hour and a half and went back home to burn a few hours away and I just tried to endure the pain I was having at the time after all 4 of my wisdom teeth were extracted on the same day. We went back after 3 to 4 hours because they didn't call us back, they told they did but maybe that was only once, how about do that more than once you know, just to make sure. Anyway, I wanna believe they tried their best to eventually give us what we needed. Finally after an entire day I got my prescribed medications, it took like almost 12 hrs or more before I had some pain medication again right after surgery. Hopefully, this won't happen again. So far that has been my only bad experience in walgreens so far. I would still recommend it, just try and improve your customer service and make sure all your employees are very knowledgeable at what they do. Thanks for the assistance anyway, I...
Read moreTerrible pharmacy experience EVERY TIME. Cluster and nightmare now that the bimart customers have been transferred to Walgreens. Waiting DAYS for my prescriptions, and waiting in a 2 hour long drive through line when they are ready. UNACCEPTABLE! Heed my advice, get your Rx elsewhere! The cashiers are pleasant, but that is not enough to erase the rest of the experience. Will be transferring to another pharmacy in the area. I have been trying to get my pain medication refilled for 5 days. A Rx I already had refills on. I have been suffering for 5 days!!!!!! What if I needed anti rejection drugs? Who is going to be accountable for this unacceptable treatment of patients with medical conditions?????? Being short staffed is not an excuse. My prescriptions that have been there for a year are getting filled 10-15 days late. These are on auto fill. Absolutely no...
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