Dollar Tree — Local services in Lincoln City

Came to Lincoln City for vacation from the other side of the state and needed a few things I guess I forgot.. I went into this store twice and at first the experience was ok. Nothing out of the normal. Before I continue, I want to point out that I am the Night Time ASM at the Dollar Tree where I live. I am an employee for the same company! So, It seemed these employees were used to tourists. Out of the norm for me and my tiny town, as I'm used to loyal, familiar faces. The 2 cashiers I came in contact with both times seemed cold. Just doing their job. Which is fine, but I take an Abundance of pride in my job and being as friendly as I possibly can. The first visit was a quick one, as I wanted to get back to the hotel after a very long drive. 2 days into my trip I came back to just compare this store to the one I work at. As it always happens, you enter a dollar tree for 1 thing and end up leaving with a cart full. As I'm trying to check out, my DISABLED children were causing a rucus. Which luckily did NOT bother staff or patron. It did however distract me and caused me to leave something important behind. In fact, I left my debit card on the counter. When I called, the employee that answered told me to figure it out on my own. When I asked her to simply look at the counter I know for a fact she is standing at, she handed the phone to another employee (the manager), who at first, did not understand what I was saying. I asked "really?! You can't just look at the counter I know your standing at?" The cashier said "well I mean I guess I can". However, she instead called a manager and the manager then went to look in the safe. The card was not there, which I knew because I know where I left it. I was the last patron in that line and the cashier went to break. It could not have been turned in as there wasn't anyone around to find it and turn it in. The manager said it couldn't be found, sorry and good luck. But guess what?!? It was found, but by absolutely NO help by the staff. Now, I know leaving my card behind is 100% on me, but the LAZINESS and RUDE TONES AND BEHAVIORS of the staff was 100% on them! I've walked the parking lot at my store to find the stupidest things for my customers.. why? Because I pride myself on good customer service. Again, not their problem i lost my card, but definitely their problem their staff is rude to customers. I would write myself up for telling a customer to figure it out. . Staff was rude and not at all knowledgeable about the job...

My wife and I were at Dollar Tree in Lincoln City, Oregon. We bought a number of items and the cashier asked me if I wanted a bag. I said no thank you, I have one in my car. My wife went back into the store to see if she could find toys and treats for our dog and cat. I didn't realize that I couldn't take the cart out to my car until the pole on the cart hit the door and l was surprised. Didnt realize they had them. There were other customers behind me trying to get out. All of the sudden this guy inside the store, with a shaved head, screamed at me "You can't take that cart outside!!" More than once..And another employee, with a bunch of curly hair screamed from the back of the store "You can't take that cart outside!" so loud that my wife said it was loud from across the store. She didn't realize it was me they were yelling at.The curly haired guy charged over and jerked my cart out of my hands. I asked him to wait because l was going to get a bag out of my car to put my items in, which was parked right in front of the store. The customer behind me said that bald guy looked like he was going to tackle you! And l can't believe how loud the other guy was screaming at you! Very unprofessional! I went back into the store and told the bald guy that another customer was appalled that they made such a scene and he said it looked like you were going to tackle me and take my cart away. Not a good way to treat customers. Looking at other reviews for this particular store it seems like similar things have happened before. It doesn't inspire me to want to shop there again and l am a resident ...

Shopping went well. Seems a lot friendlier that over a year ago! Thought I'd give it another chance. Clerk we had seemed friendly! Named Brook, we ThankYou Brook for your kind service! Good to see people smiling no matter among all the chaos in the world! 😁😊 I found everything I needed except my bath soap, I've looked at over 3 dollar trees (only place that usually sales it) I hope it comes back! Dial hypoallergenic with the light green wrapping. I use other soaps too but this one doesn't irritate skin like others. There's some socks we like too that dollar trees hasn't sold in a long while! Annoying when something you like us at dollar tree, then no longer there or rarely shows up again! The store seemed clean! Other Customers too were even friendly! I always seem to have a good experience with people in Lincoln City Oregon! Keep up the good atmosphere! 😁 ThankYou for having a dollar tree! Hope Oneday for WinCo!? 😁Have a good...