I SMOKE CIGARS & VAPE ( PHOENIX SMOKE ) — Local services in Litchfield Park

Brought 2 packs of loose leaf’s one pack was open at the bottom the pack is really thin no way to see it they was very very stale one pack was good I went back to try to get them to change it the worker NOT THE OWNER wouldn’t exchange it for me the item was defective tried to get me to buy a new pack at a discounted price which is unacceptable it’s bad business I will be there to speak with the owner about this issue it’s wrong business is business that wasn’t business it was wrong I always come here never had a problem until now I definitely won’t be spending my...

Rodi and I will talk about cigars every time I go in. He gets some really good cigars in. As far as humidors go, it's clean, seasoned (new humidors take time to season), organized, and easy to find something that you will enjoy. He knows me well enough to always show me something new they got in, and I usually get a couple to try. The young lady who works there is lovely to talk to as well. This isn't my only cigar shop that I go to, but out of my top 5, this...

Place is under new management. They double charged my credit card on $100 purchase. When I returned and explained the problem, the manager agreed they double charged me and also noted this had been happening with their new system. He said he would take care of it in 7-10 days. That was a month ago and I still haven't been reimbursed. Given all the places that sell the same/similar products, I'll never go back...