I had to travel from Vermont to PA for a funeral sort of last minute. I own a ski and bike shop in Vermont and live a very casual lifestyle as far as my clothing goes. Essentially, I had nothing to wear for a funeral. I walked in and was greeted quickly by Jessica. I explained my situation and that I needed to be able to walk out with two days of outfits and would need them tailored as well. I apologized for being sort of unrealistic in my requests, but she waved it off and jumped right in; not only making it work, but she made the process flawlessly easy. I’m a large guy and she fit me in a modern, great fitting outfit with awesome suggestions on color and accessories. She had pants hemmed and tailored in less than 20 minutes and also ironed the shirts that I needed, then allowed me to change and get dressed at the store. This is the epitome of customer service. It was evident that I wasn’t special, it was simply how she worked and treated all of her clients. She was friendly, non-judgmental, professional, experienced, and knowledgeable. I HIGHLY recommend this shop and location, and Jessica specifically, to guide you in your...
Read morereally tried hard to like men's wearhouse in greece. chose them for our wedding tuxes. initial fitting went fine then it went very far downhill. one of our tuxes ended up at the wrong store. they were ready for pickup on 6/1. wedding's on 6/3. should be fine. but no..needed adjustment which is fine except adjustment won't be ready until 6/2 after 8pm. so we beeline it up there to make it before they close. and then they tell us..hey the tailor overlooked your adjustment...it'll be ready tomorrow sometime. when I explain that the wedding is the next day, and no one will be in the greece vicinity only then do they offer to drive it to the venue. but in sort of a 'i guess we have to' sort of way. other things that were off on our order- buttons were mis-alligned, suspenders were magically ordered that were not requested and not present on half the orders. the people there rushed us through and ultimately did not care in the least. worst experience of the...
Read moreI had a very positive experience at Men's Wearhouse Altoona recently. I needed a dress shirt and suit that were reasonably priced and available same day.
Collin listened to my request and instead of saying, "No way, you're crazy, sorry that's impossible" Colin's attitude was "Ok, I understand what you need, let's see what we can do!".
And they made it happen! I walked out of the store about 30 minutes later with a tailored suit and dress shirt at a very fair price.
Their tailor is excellent - I was impressed by the speed and quality of the alterations.
I really appreciate Collin and the tailor for going out of their way to meet my difficult timeline requirements. Their helpful, empathetic service really saved the day for me.
Thank you Men's Warehouse for employing and empowering such talented people!!
Pros: Colin is a knowledgeabe salesperson with a great attitude Wide selection Well kept, spacious store Alterations done well and very...
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