The Gallery Home Furnishings — Local services in Logansport

The Gallery Home Furnishings in Logansport had my couch for 4 months and returned it broken. They had my loveseat for 6 months and returned it broken. We had to use lawn furniture in our living room to sit in. I called them numerous times inquiring about my furniture. A couple months ago the co-owner Linda called me and was insinuating it was somehow my fault. Never once did she apologize for having my furniture for 4 months. I called Lazy Boy customer service today (October 28, 2014) and they called The Gallery Home Furnishings in Logansport. Lazy Boy called me back and said they are going to deliver it or we can pick it up, which would I prefer. Linda had sent her pictures of the loveseat and Lazy Boy said it is a really old unit and needed upholstery work. I told her I was aware it needed some upholstery work and the Gallery does not do upholstery work. I also said the loveseat that I have the receipt and bought the loveseat and couch December 7, 2004. The mechanical parts for Lazy Boy furniture is warranted for lifetime. They called the Gallery and spoke to Linda Curts and told them I would like it delivered instead of us picking it up. I had also told Lazy Boy that I would be calling her (Linda). I waited about 20 minutes so Lazy Boy had time to call her and then I called Linda. I told Linda that I was Cathy Turner calling about my loveseat. She said yes…when would you like it delivered. I asked her if it had been repaired and she said “What did I say?” I said “you said when do I want it delivered and I’m asking if it was repaired”. She said “I’m not going to answer that question”. (We had called Steve, the repair guy the end of last week and he said he still did not have the parts). She started yelling at me and said “the dirty thing should have never been brought into her building to begin with”. I WAS SHOCKED! I truly could not say anything for a couple minutes except “Are you kidding me?”, “I can’t believe this!” I finally had to respond and I said “my house is not dirty. I cleaned houses for 25 years and my house is not dirty”. I kept saying I just can’t believe this, I am shocked. She said you started it. WHAT?!! I asked if my loveseat had been repaired and you went off! I did or said NOTHING to provoke her in anyway. I told her she was the rudest person I have ever spoken to. I also told her that I would be praying for her because she has a problem. I am still...

We stopped in on a whim and ended up with an entire new family room set. Such a great experience and super easy. The owners are top notch with quality products. We didn’t expect to buy furniture 2 hours from home, but they not only earned our business now but in the...

Great selection for every style and every budget. Could not believe you could buy an entire room of great furniture including lamps and area rugs for $1000.

Keep up the great work in bringing affordable, stylish quality furniture to Cass...