Von Maur — Local services in Lombard

Von Maur is a top-tier department store that offers a shopping experience unlike any other. From the moment you step inside, you're greeted by a luxurious and welcoming atmosphere. The store is beautifully designed, with wide aisles, elegant displays, and a well-organized layout that makes it easy to navigate through the various departments. The staff is friendly, knowledgeable, and always ready to assist, ensuring that your shopping experience is both pleasant and efficient.

The selection at Von Maur is exceptional, featuring a curated collection of high-quality clothing, footwear, accessories, and home goods. Whether you're shopping for a designer dress, a stylish pair of shoes, or a unique gift, you’ll find an array of options from top brands. The store also offers an impressive collection of cosmetics, jewelry, and home décor, making it a one-stop-shop for all your fashion and lifestyle needs.

One of the standout features of Von Maur is its commitment to customer service. The store offers free gift wrapping, personal shopping assistance, and a no-questions-asked return policy, which sets it apart from other retailers. Additionally, the in-store café provides a relaxing spot to unwind with a cup of coffee or tea after shopping.

Overall, Von Maur offers a refined and enjoyable shopping experience, combining quality products, excellent customer service, and a welcoming atmosphere that makes it a must-visit for anyone looking for a premium...

On 9/12/24 I was the lady working the purse department when Gabrielle and her little sister came in the store when store was closed. The little girl came into the purse department and began to scratch her nails on a Kate Spade $700 ketchup purse I was never loud when I asked why was she doing that. I was a black woman asking a little girl why was she doing that Gabrielle got so offended the I would ask such a thing. Gabrielle said I should not even said a thing to stop the little girl actions although she was standing right there witnessing the same thing I did. When asked by Jen I explained and Jen said I looked like a person that would yell. There was no other employee that came forward because no one else heard. My race definitely played at part of me being fired it was her word against mine. All I ask was why I’m a mother that would never hurt a child I was hoping the child can see her wrong and stop her bad behavior but instead the sister defending the situation teaching the little girl nothing. As far as Von Maur I saw a lot of integrity issues so I’m not surprised on how they handled me I’ve been in this skin all my life. In my 40 years of customer service I have never received a complaint. I only feel sorry for Von Maur loosing a...

I shop here all the time & I’ve never had a problem until today. The lady that was working at the purse section on 9/12/24 around 5 in the afternoon was so rude. The moment me & my sisters walked into that section she was already giving us mean looks. We didn’t get greeted, or asked if we needed help with anything. There was a hideous ketchup purse on display and I didn’t realize my little sister touched the sparkles of the purse. And the worker yells across the room “Why are you doing that, don’t do that, that is an expensive purse” the lady also scared me and I turned around and asked the worker what my sister was doing. The worker claimed my sister was “picking” at the purse. She was not picking at it, although from her view it did look like that. There was absolutely no need for her to yell the way she did in such an exaggerated way, I understand the worker was doing her job but she could’ve came up to us and approach it way better. Other employees also turned around because of how loud she yelled, we weren’t that far from her that she felt it was ok to tell the way she did. Her attitude came off as aggressive and rude. Ruined our overall...