FRESH by Brookshire's — Local services in Longview

Very bad experience trying to order pizza for lunch. Placed my order for just a personal size cheese pizza. After about 10min of waiting, 2 people ordered after me. They ordered a large pizza with toppings. I waited another 20 min, just to see those people get their large pizza order before my small pizza. I went up to the counter to ask when mine would be ready and they looked around confued and realized they didnt even make mine????? I waited 30 min after placing my order. My sugar was extremely low and I needed something fast. I was extremely low and I was very irritated that they waisted my time and energy. Went over to the hot bar and just got some tenders and mash. They were very quick getting it ready and I was appreciative. The people running the pizza section need additional training, bc...

I’m really disappointed with my experience. I was charged $41 for a 1 lb bag of chips that was incorrectly labeled as 8 lbs. When I called about the mistake, they told me I’d have to drive 35 minutes back to get it fixed.

For a pricing error that wasn’t my fault, you’d think they could at least credit my account for my next shopping trip or offer an easier solution. Instead, they expected me to waste over an hour driving back.

This is not good customer service, and it makes me hesitant to...

These people giving bad reviews—good grief. They opened the dang store less than 2 days ago. They will need to work out some kinks. We went in on opening day and it was totally slammed but every single employee was kind and helpful and all of the food looked amazing and the aisles were nice and clean. I picked up some tamales under the warmer for dinner that tasted amazing and got some of the cheapest gas in town …give the...