Enigma Tattoo — Local services in Los Angeles

Beware! These guys are deposit thieves and the shop operates like a typical tattoo shop with unprofessionalism and no appreciation for their customers nor future clientele. I went in for consultation a while back. I put down a big deposit and scheduled my tattoo date for the following week. During the consultation they acted like everything was coo and that they were going to keep in touch with me for exchanging ideas about the tattoo piece.

Several days went by and I received no contact from them. It's like after they got their deposit they switched up on me. So I reached out to see if everything was ok and got no response. Then the nite before my scheduled appointment they hit me up out of nowhere to cancel and offered to reschedule. I still had a bit of faith so I rescheduled. Then the same thing happened again. The only difference this time is they didnt hit me up at all until 3 days after the appointment. I hit them up several times and the day of but didnt get a response back until 3 days after the due date. Then they offered to refund me my deposit.

I hit them up dozens of times trying to get my money back and every time they hit me back at least a week or 2 would pass until I got a response. It's been about 2 months now and I still havent gotten my deposit back so now I'll have to sue them in small claims court to get my money back on top of wht I lost due to missing work days on the days that I scheduled with them. Buyers beware! They do ok tattoo work but customer service wise they are trash and turn into a ghost after they get their deposit....so keep this in mind when you put down that deposit or trust them with your next...

Where do I begin....I reached out to a particular artist named tattedbybenzo. I told him I wanted to cover up 2 old tattoos. One on my lower back and one on my R thigh. He claimed on his ig...that he was running a sale, and quoted me $750. Not only did he try to reschedule my appointment months before my appointment ( for no apparent reason) , he also waited to the day of my appointment to reschedule my appointment 2x ( 1pm to 2pm then to 3pm) and even after arriving to shop...I still had to wait 2 and a half more hours! O it gets better...he also decided to double the price...when... that price was never agreed to..prior to me flying out to California..just for this appointment! No professionalism..at all. He only did my thigh..didn't even touch my back ( even though..that was agreed to)And even after all that mess...I still feel like my tattoo was rushed. He was so focused on whomever he kept talking to on the phone, about what they were going to do, when he finished my piece. Such a horrible experience...like fr. Would not recommend or ever come back again to this shop. Don't do it! Trust me...Especially with...

Let me first say the shop itself is in a great location. When you walk in its very clean and inviting. When I contacted Kat to do some work she replied very fast and was open to my idea. She was very informative on what also look best and the best way to do it.. I will say her touch of hand is very light and allows her to tattoo for extended amounts of time. Everyone in the shop are down to Earth and humble. It’s more of a family type of vibe when you go to Enigma Beverly Hills .... A lot of great artist with different diverse backgrounds. I will recommend people to come down check out the shop and the artist in the shop and pick out a design and...