Irene's Skintopia — Local services in Los Angeles

It is very clean and the workers are nice. My esthetician was Bonnie both times. Bonnie is very thorough but the second time I was there she poked some pimples and then did the extraction. I felt this was too invasive (painful too) and I doubt it is in an estheticians scope of practice. Another thing to mention, both times after the facials I felt pressured by Bonnie to give a tip. She stood at the check out desk after the first facial was completed and said “tip” multiple times. The owner(I think Irene) was there and told me not to give a tip if I did not want to. I still gave a tip after she insisted I did not because Bonnie was standing there staring at me. When Irene saw I had sent a tip she chased after me outside the office. She handed me a set of face masks to take home which I greatly appreciated and was the reason I returned a second time. During check out of the second facial another receptionist reminded me a tip is complimentary as Bonnie sat there watching me. I was going to tip regardless but this kind of tipping reminder seems unprofessional and ruined the experience for me. The reminder is on the checkout screen and I believe theres a sign too. I really don't think a verbal reminder is necessary on top of that. A tip should be complimentary and I do not think they should remind/ask for one. Its a 90 min facial but you’re left alone for around 15minutes in the beginning to let a solution work under steam and afterwards ~15 minutes again with some sort of mask before you leave. It’s technically a 60min facial for $200 and a tip is sort of expected so that puts you in the 220-240 range. Seems excessive to me, but for my skins health id be perfectly okay only paying the...

I've been coming here since July 2023 and have worked with Ellie and Kelly. Everyone is super friendly and respond quickly via text.

For simple lymphatic facials, Ellie is the go-to. She walks through all the steps right before she touches your face, so you are well informed. Loved getting facial massages with her!

I've gotten laser ablation here too. So if you are looking to remove milia (they are the small white bumps that are super hard to pop) the procedure is super quick with 3-4 days of down time. I get milia a lot near my nose bridge because I wear glasses but the spots I used to have there are completely gone.

Currently, I'm doing the Arzen Plasma Toning with Kelly. I'll be honest it kind of hurts but that's because my face is super sensitive. You can request numbing cream which helps immensely (thank you Kelly for giving me that option!). I've done 3/5 session so waiting until the 5th one to be conclusive. I've been suffering from hormonal acne so half of my breakouts are caused by excess oil as I've hit my late-20s. The plasma toning helps with kill the extra bacteria under my skin so at the very least I don't feel...

Just a scam!! I'm not very happy with how my facial is done! The Lady told me to leave it for 3mins on scrub on my face then she came back 15mins later! But the lady left me most of the time because she stepped outside more and I didn't feel get enough to do my facial! I got a 90-minute facial but didn't seem to get much done!They didn't use any machine! I think that is over price! They will try to push you hard to sell you the products! Kept telling me the products were the best you couldn't get them anywhere else! Also asked for more tips! By the parking lot, there's an old man working I asked him how to get into the building, and he was just rude and mean! I don’t think I’m gonna go back there again! Just bad experiments! I don't like to complain about this place! You all can see that spending money ain't cheap!!!!! Very...