Mohawk General Store — Local services in Los Angeles

Don’t trust their pricing. Very disappointed to find that this retailer overcharges. I was visiting LA on Dec 24 and bought a pair of Mondo Mondo earrings for $335.00. That evening I checked the brand’s own website to find that they sell the same earrings for a regular price of $290.00. I flew home on Dec 25, but called the store on Dec 26th to complain. The woman I spoke to verified that the Mondo Mondo website showed a price that was $45 less than Mohawk charged me. She said that she would speak to a manager and call me back. She didn’t. So, a couple days later I called again and a different woman I spoke to said that they sometimes charge more than manufacturer’s suggested selling prices, that the operations manager was away until Monday, but that I’d get a call back on Monday. It is Friday and still no call back. Very poor customer service when there's a problem. Edited to add: After posting this review, the store did call me back and refunded the $45.00 to my...

Hey Kevin/Bo, you have great stuff but your women’s store staff is/has been garbage. Had such a weird and combative interaction with two of your staff AFTER spending money in store (I wasn’t even being rude). I honestly don’t even want to outline the experience line by line, because as an independent retailer, why would you care when the moneys already in your bank account and paying off that big house.

People reading this review - I’m truly not hating. This negative experience has me writing a google review for the FIRST time. At the minimum, if you go to the store, try on in store and then buy it online. No wonder brick and mortars are closing. Who wants to spend money and have to deal with...

This comment comes from someone working in the fashion and luxury industry for over 15 years worldwide. The respect of your customers is number one. This place, the men’s store, most of their employees unfortunalty have none. Period. Not surprised by all the comments mentioning the exact same thing…. Beside not overcharging for pieces you can find HALF the price in 2 clicks, what they could do to stop losing customers, is fixing their employee’s attitude. I gave this place some money in the past, but they got the last bit of it… they should mind who they hire a bit...