Spitfire Girl — Local services in Los Angeles

** The response to my review from the owner is laughable as he did not greet me when I walked in and completely ignored me as he was enraptured in convo with the witch lady “astrologer”. I’ve worked in service/retail before, how about a little effort - So sorry, how can we make this better? Let me offer you a discount…something other than a lame “sorry, we try” and nothing else.

Walked into this store and the lady “astrologist” - who didn’t greet me - gave me a weird look immediately for no reason. I ignored her and browsed the store. I then exited and as I did received a text from a friend. I proceeded to take a quick pic of the storefront to send to this person as they were asking me where I was and this place was a suggestion from them. As I finished taking the pic I see the “astrologer” who just happened to walk to the front window and she now gives me an obnoxious look. She turns around and proceeds to make a snarky comment to the owner. AS IF I was purposely was trying to take a pic of HER! Trust, I did not nor would anyone else want a pic of this face to remember. The unbelievable narcissism one must have to even think that. This place may have cute items but I was so turned off by this energy I will not be...

A few years ago, I visited California and walked into this shop. I picked up a candle, not knowing it would end up being one of the best purchases I’ve ever made. When I brought it home and lit it, the scent was unlike anything I had ever experienced, it instantly filled me with happiness and comfort.

Fast forward a few years, I found myself thinking about that candle again, so I wrote a review to share how much I loved it. To my surprise, Savannah, one of the managers, personally reached out to thank me. Honestly, I was the one who felt thankful, for such an incredible product that brought me joy.

Savannah’s kindness didn’t stop there. She even sent me samples of new products: Protection perfume, Seduction perfume, a Love candle, and matches to light my candle with. Each item was just as thoughtful and amazing as the first.

I can’t say enough about how much I appreciate not only the quality of these products but also the care and generosity behind them. This company truly goes above and beyond, and I’ll always be grateful for the happiness their products have brought...

For people who are looking at the post, you can find similar product online at a better priced, like a few people have mentioned on Yelp. Get ideas from them, but don't purchase.

Selling poorly made jewelry. Bad customer service from the manager (NOT the store staff) - likes to share her assumption on what caused the damage without even asking the customer to find out what had happened, apparently it's because she is a jeweler herself. I don't mind her professional opinion, but let's be open and listen, and stick to the role as a store manager first. After all, your assumption is incorrect. Will...