Went down to the store here and seen Kelly she was nice and friendly although they didn't have the device that I was looking to buy she recommended me another device so I went for it, I asked if there would be any problems transferring all my stuff from my old phone to the new one she replied no She was quick to make the sale, while she was outside smoking I told her my battery was going dead on the old device by the time she got in there it died. When the transfer was done I knew there was an issue because my wallpaper didn't transfer along with the configuration. Come find out there was about four apps that didn't get put on. None of my passwords was transferred over and she tells me to take it home and play around with it.... Well let me tell you I came to you because it's your job to figure it out Hadn't even left the store yet and told her I didn't like the device and the experience that I was having she told me there would be a restocking fee remind you I haven't even left the store is that really how you treat all your customers? Guess it wouldn't have been as bad if you didn't recommend the device to me. Certainly won't be back as a customer On top of she told me to sell the device on Facebook marketplace instead of...
Read moreIf u are planning on switching telephone services and u switch to Boost Mobile. Ur best bet would be goin to Boost at 3001 S 4th St Louisville Kentucky. From the moment u walk in the door until u walk back out. Just no that u will be leaving with the latest hottest phone the best phone plan that fits u the way u need it to case + screen protector. All the way out by far they have the best customer service. I highly recommend that u ask for Kelly if u decide to stop in. Don’t take my word for it and just go check it out yo self. She gets the job done. Kelly...
Read moreI came here inquiring about adding a 5th line to my account. Was first told that it was an additional $70, making my monthly $210. Then told that it was $150 for 5 lines total. I asked how much the phone would be and she said that they were $159 full price, no discount. They were very nice, but I needed a solid answer. I then drove to the one on Oak st. The guy explained to me how much it would cost for 5 lines and how to get the max discount and the phone was only $15 because I'm an existing customer. I'm glad I got a second opinion before...
Read more