Goodwill — Local services in Louisville

Cashier Don was Harassing, very Rude and very Unprofessionally. Went to this location yesterday to shop for work pants. I went to use the dressing room to try them on about a few minutes in I hear the handle to the dressing room door I’m using turn so I said “someone is in here” Then a few seconds later I here a knock I said “ I’m in here” so Cashier Don say you been in there too long you need to hurry up someone else need to use the dressing room how long are you going to be in there. I said excuse me? He said I need to put someone in there. I felt so rushed and HARASSED. I’m in a dressing room trying on pants to buy for work and I get told I’m taking too long and that I need to hurry up cause someone else need to use the dressing room. I hear him talking outside the door more. I got dressed and put my things back on. First! I didn’t know we was timed on how long we are to use Goodwills dressing rooms. Second! I didn’t know if another person needed to use the dressing room we are to just get out and let them because the cashier say so. There are two dressing rooms there. What Don did was so Unprofessional, Rude and Harassing. I didn’t buy anything because I will not spend my hard earned money where I’m treated in that manner. I spoke to two managers there they apologized one gave me the number to corporate I called and put a complaint in. No one should ever be Harassed or treated Rude like that while using the dressing room or shopping. I won’t be shopping at any more goodwills again this was a bad experience I never had happen to me before. Don is going to make this company lose so many...

My husband my children and I went to this location and while I was trying on some pants, my husband and son are next to the dressing room looking at the toys together. While trying on clothes an announcement comes over the intercom saying “ this is a reminder that if you have children in the toy section to keep an eye on them. This is not a daycare.” My child was the ONLY child in the store and him and my husband are together in the toy section? The toy section is small so he literally couldn’t have been five foot away from his dad. It felt very unpersonal and called out. I can most definitely own up to when something needed to be redirected in bad behavior but this was not one of those cases. As soon as the announcement was over my husband had said “Um I really hope this isn’t directed toward me and my child because we are right next to each other?” And cheryl just walked away to the back and ignored him. The young man at the register (who was very sweet) answered instead and said that he didn’t believe it was directed toward us and that she makes that announcement throughout the day. He seemed embarrassed by the announcement.I could 100% understand and own up if my child was not behaving, or was running around the store, but that is just not the case and we found that that was very unprofessional and rude the way we got ignored. Reading the reviews I can see that other people have had unpleasant experiences at this location and I will be calling corporate tomorrow and Filing a...

I was shopping in the store on Sunday the 16th . That will be the last time I go in that goodwill . The cashier was very aggressive to the point I felt threatened and in safe . He asked if i wanted to round up my purchase 93 cents I politely declined . He then proceeded to ask three more times and insisted that I give at least 4 cents . He then stated his bonuses are based off getting these round ups . 1 you don’t talk to people that way . I literally thought he was going to come over the counter at me . This dude was literally trying to bully me over Pennie’s . I shop at good will a lot . That was the 3rd store I had been to that day . I give and round up all the time but at my convenience. I don’t think I will be back in that store . Very rude and confrontational employees work there . Shane...