Jade Electronics Distribution — Local services in Lower Southampton Township

This company conducts dishonest business. The company took my personal credit card as a form of payment on a business account and now refuse to give me the invoice listing what was purchased, because they have what seems to be a personal relationship with the vendor. I was forced to file a civil suit against the vendor and jade electronics as neither one of them would release the document. I believe I was scammed. I gave the vendor my credit card to purchase brand new equipment for my slingshot and some refurbished or reused equipment was installed and items that were purchased on my credit card were not used on my bike. I am now having issues with some of these items the manufacturer just wants proof of purchase which I am unable to provide because neither one of these two companies want to supply the invoice. I contacted them both, jade electronic said I was unable to get it had to be given to the vendor directly because they do not sell to the public, I contacted the vendor about the issue he said he was ok with me getting the invoice, company called the vendor and suddenly was told I can not get the invoice, as jade no longer have it as they are Jewish ran and the system is old when legally all credit card transactions are to be kept for 3 years in addition the rude receptionist who refused to give me her name, the second time I called, was able to pull it up before she knew there...

I have been dealing with Jade since 1993. They have not only always had the best selection, best pricing, and best customer service but most importantly they are by far the most knowledgeable distributor concerning the manufacturers they carry. Im always amazed when I place an order (Ron) will explain the return and warranty policy of each manufacturer eliminating any surprises down the road. They know each product features and specifications as well as their strengths and weaknesses. It's always a pleasure dealing with...

Buyer beware, this retailer sold me a defctive Pioneer car radio and would not accept a return because I was a few days outside the 30 day return policy. I should have suspected something would be wrong with the merchandise because of the huge discount relative to what other authorized retailers were...