1:30
48%
m
mauricio patiño borja
Local Guide - 108 reviews
â 1 day ago
Good afternoon, I never thought this would happen to me with this company. I needed to send an important document. I initially went to another entity where they didn't guarantee it would arrive promptly. I went to UPS and paid $100 for that shipment, which was supposed to arrive in 11 days. I sent it on February 27th, and to this day, it still hasn't arrived. The most complicated thing was that they sent it with a third party, which was the one I initially consulted. They told me they didn't guarantee prompt delivery. I went to UPS to file a claim. What they told me is that they can't do anything when something leaves the United States. No one can give me a reason for this, nor do they know why that guide corresponds to that other shipping company to which I didn't want to send it. I have nothing to do with that other company. UPS has to answer me, and they don't respond. It's a lack of respect. Seriousness because they sell a very expensive service and they don't deliver. I won't use this bad shipping company again. They didn't deliver what they offered to me. I don't know if the same would happen to other users, but in my case, I don't recommend them at all, and I won't use them again. Irresponsible, lacking seriousness, very bad service, terrible oops, terrible oops. One star is too much of...
   Read moreOne of the things I appreciated most about UPS Store was their knowledgeable and friendly staff. They were able to answer all of my questions, provide helpful advice, and guide me through the process of shipping my items. Their expertise was invaluable and it made the entire process so much smoother and stress-free.
In addition to their excellent customer service, I was also impressed with the efficiency and speed of their services. My package was shipped quickly and arrived at its destination on time, which was incredibly important to me.
Overall, I would highly recommend UPS Store to anyone in need of shipping or other related services. Their knowledgeable and friendly staff, coupled with their efficient and reliable services, make them a top choice for anyone looking for a quality...
   Read moreBEWARE of the charges the UPS store will charge you without your knowledge when you need to print something out because you havent got a printer. They have a new credit card device on the side of the monitor to slide your card now. I needed to print out one page and my receipt said $2.10. After checking my bank account the next morning I find that UPS store charged me $19.95. Their excuse was that the bank wont let them just take out two or three dollars and that it will be put back into my account in a few days. They say that I signed a disclaimer that was in tiny print at the lower right corner of the screen that you have to scroll down a mile to see it. What a racket!! Holding on to peoples money for several days to make interest. For that much money I will...
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