Walgreens Pharmacy — Local services in Lynnwood

Originally posted May 2023 They finally got rid of the lady pharmacist that would accuse me of drug seeking/using my meds inappropriately, but replaced her with a guy (thick accent) that screams at me & my parents over the phone & in person, holding medically necessary treatment hostage & questioning if my Dr knows what they are rxing, now 2x. He claims it is Walgreen's policy or state policy or insurance policy, but will switch between whose policy he claims to be following in the same conversation (though I'm not sure him screaming at patients is a conversation). His refusal to dispense the meds my dr ordered on the day they need to be dispensed has messed up my med schedule significantly, so he makes a mess & then refuses to fill when we are trying to correct for the mess, leading to more stress with my Dr who is already understaffed & overwhelmed. He doesn't respect patients nor other medical professionals & seems to get off on being able to make life or death decisions about patient care. He will end up killing a patient by denying their meds one day if he hasn't already.

Edit: This pharmacist has both hung up on me & told my provider's MA that he "doesn't have time" to resolve getting my meds dispensed when I need them, then hung up with them as well.

UPDATED January 2024 Edit 2: A month after this mess, I ended up having a heart attack. I had no risks for one other than high stress/pain, so while I wouldn't say dealing with this mess lead to the heart attack, it made that month my most stressful yet & definitely didn't help prevent it!

Things did change recently, though & my medications are being filled much smoother. They have been having low staff a lot recently, which means they close their drive-through, so don't come during peak hours or the later hours when there is only one pharmacist. It's probably due to increases in vaccinations taking pharmacists away from their posts. While it says something like "press button for assistance if limited mobility" on the drive thru sign, they still didn't come to the window when I pressed the button & you can't see if they are just busy with customers since the sign covers the whole window. No one responded either, to say they will be there in a moment. Had to go inside & didn't have my cane with me, so it was quite painful & being immuno-compromised, very risky for me to be standing in line with others who may be sick.

I do really like the lady/head pharmacist, though, & the cashiers who typically answer the phones are very kind & helpful, which makes a huge difference in my general stress levels that used to be sky-high, escalating for the week up to my monthly refills. I have added 2 stars for most of the pharmacy making the last few months much easier on me, but its still a game of roulette for the rude guy to be working & not having a cashier answer instead. My medical team especially enjoys not needing to...

This pharmacy is terrible!!!!! I placed an order for a refill 2 weeks ago and it never got filled.....I stopped by a week later to pick up my other prescriptions and the one I ordered still wasn't refilled. I asked why and the pharmacist said it was a mistake and no one actually placed the order. Which I understand we all make mistakes. But I just went in today 09/23 to pick it up (btw I'm completely out of the medication) and they said again someone forgot to place the order. Well they just lost all of my business, I've been using this walgreens for the past 10 years and have spent multiple thousand of dollars with them. This isn't the first time I've had problems with the staff. About 5 months ago there cashier register went down and can only accept cash payments but they didn't state that to me. I was waiting at the window for the pharmacist to bring up all 5 of my prescriptions for about 15 minutes, then they finally told me that the cash register was broken. Now a good customer service representative would've stated the machine was down and cash is the only way of payment prior to me waiting for 15 monutes. Instead they wasted my time.. SO LONG WALGREENS YOU...

Horrendous, I would stay away and send your prescriptions to literally anywhere else. Over two weeks from my prescribed date, I was told to wait one hour for it to be ready. I decided to be safe and give them an extra day, my wife went to go get it a day later. She was told to wait 15 minutes and then once they got it ready, it wasn't in the size prescribed so I had to pay 100 more than originally planned. I don't often leave reviews if ever, but if people read these, they should never ever send prescriptions to this pharmacy. Their lack of professionalism and overall care is absurd and if you needed medications quickly, this isn't the...