St. Francis Medical Center — Local services in Lynwood

My family and I were more than extremely unhappy with the care our brother received at St. Francis. Most of the time we were treated like uneducated idiots, even though every member of our family have degrees in various professions. I have a nursing degree with 30 years of acute care and management experience and have worked at a magnate hospital for 30 years. My brother sustained a head injury from an accident. When he was admitted to the 8th floor, no one had bothered to clean all the blood from his face, neck, chest, back, and all extremities. He looked worst than "Carrie" from the movie "Carrie". I spent hours everyday for 3 days cleaning and washing off all the dried blood on him. His right eye was completely closed because of dried, crusted blood. I had to demand wound care and treatment for his wounds. He was given a blood thinner when he had 2 brain bleeds. I told his nurse to call the doctor about the blood thinner but she didn't and neglected to pass on to the next shift! When my brother was first admitted his CT scan was unremarkable. The next day he had one brain bleed and then 2 brain bleeds! I could not get one doctor to call me back even though multiple messages were left. In all my years of nursing practice, as well as the multitude of days and years with my parents at various hospitals, I've never not had a physician call me for updates or address my concerns!! I brought my concerns to the manager. Her response was to "guarantee" me 100% this and 100% that! I told her that nothing is 100% guaranteed; and as a manager she should know this! I also told her I was afraid of staff retaliation because of my complaints. She "guaranteed" me 100% that that would not happen! Well it did, because the staff treated us even worse afterwards! They would not listen to any of our concerns and eventually discharged our brother even though we had a lot of concerns about his safety and the safety of others. The nurse was told that our brother was not in his right mind and was showing extremely poor judgement and was a safety risk. She said the doctors released him because he was able to answer questions appropriately. It's been 1 1/2 months now and our brother still has no memory of his accident and no memory of having been in the hospital!! When he got home, the first thing he did was get on his electric bike and ride without a helmet on for about 10 miles!! We know that they discharged him because they didn't want to deal with him and his family anymore!! It was one of the worst experiences our family every faced!! Especially after recently losing our father! I would never advise a patient to go to this hospital for treatment! Unfortunately, it was the nearest trauma center and we had no choice! The staff and doctors showed no compassion or respect or...

Thank you to all of the E.R., trauma doctors, traumas nurses , trauma staff, ICU nurses, 8th floor nurses for saving my son's life. Thank you to all of the radiology staff, ultrasound staff, lab, EVS staff & security staff for all that was done for my son. Thank you anyone and everyone who participated in my son's recovery. I have no words to express the gratitude I have for all that was done for him. My son was in a horrible accident. The staff here saved his life. St. Francis was truly a blessing to my son and family. Everyone we encounter there (except for Jason in security) was truly amazing. Everyone was so compassionate and understanding of the horrible situation my family and I were in. I want to give an extra special thank you to the first RN (staff member of the hospital) that I encountered...Jimmy in ICU. Jimmy was the first person to comfort my son and I when we arrived and saw my son in such a bad condition. His words of comfort, explaining and huggin me through this, deeply moved me. To the RN's in ICU: Maria, Diana, Gus, Carina, Hoang, Jeanette, Jennifer, Aurelia, Fabiola, Michael, Tommie, Kyle, Anthony, Ruby, Jerome, Sean, Victor, Everyone, Thelma, Brenda, Ben, Rebecca, and Angie. Thank you so much for taking good care of my son and keeping him alive. To the RN's, LVN's and CNA's on the 8th floor: Marie, Ania, Mayra, Whitney, Liz, Cynthia, Marcus, Sol, Luz, Annette, Nadine, Sunny, Obkeke, Liseth and Dionna.. thank u so much for taking of my son. To the physical therapy/O.T.: Maria, Sadie, Kimberly...thank you for getting my son up and out of his bed, after 35 days of being bed ridden. That meant the world to me to see him out of bed. To the case worker Shihoban, thank you for praying for my son's recovery. Thank you to all that prayed for him. To all the doctors, N.P's speech pathologist, G.I., Orthopedic, I.D., Neurologist, specialist: Brittany Clark, Ryan McBally, Gaurav Garg, Farabi Hussain, Shaukender Bhatia, Christopher Hoshino, James Tatum, Lauren Park, Joanna Elston, Marilyn Rosca, Andrew Singleton, Jacqueline Imbert, Meher Tabatabai, Aaron Strumwasser, Poonam Kalkat, Annie Allan, Blair Smart, Carlos Guzman, Oswaldo Franco, Amir Zangiabadi, Michael E. Blam, Sushil Ojha, Malvin Yan, Bryan Love, Edward Kwon, Andrew Fragen, Denise Fisher.....God bless each and everyone single one of you and your ability to have saved my son. May the God continue to provide you with knowledge to do what you do best: save lives. Once again, thank you to everyone at St. Francis for your outstanding, compassionate work and dedication that was provided to my son and our family during this difficult time. God bless each and every single one of...

Honestly regret choosing this hospital to give birth . I am 38 week and 3 days pregnant 35 years old with my 3rd baby after 12 years so i dont know its the fact that its been so long but this pregnacy have been very hard at 32 weels i woke up with extremely side back pain lasted me from 4 am to 12 pm i couldn't take it went to this hospital due to being the on im going to deliver in at first it was all good they took a little bit long to take me in but i new it wasnt labor pain so. I got checked it was my kidney they calmed the pain send me home and that was that they never send my prescription to my cvs 2 days later i was dying of pain worse then before had some Tylenol and i waited all day not being able to eat throwing up feeling super week , till at night of that day i had to go worse experience ever got this super rude nurse that is im not mistaken name blanca i told her how i felt let her know what i drank and because i couldnt answer he all her questions she was so inpatient, i told her i just need something i cant take the pain she extremely rudely told me what do you want me to do , wait till the medication kicks in i told her that i was here cuz i in pain not because i wanted to be there there wasnt no need for her to be so mean she was just so over her shift because she was even arguing with another nurse that she was doing everthing anyways i left dealed with the pain at home for 2 weeks more , now im 38 weeks and im squedule csection but i been with so much pelvic pain and not being able to walk today 9/2 i started to feel cramps more then normal . And more often after doing my things . And so my doctor told me if it doesnt get better before ur csection witch is in 4 days got to the hospital . So i did and i ended getting the same nurse she heard me telling my husband she was the one i got last time she started talking to me rude and asked me for my due date i didnt know if togive my actual due date or my appointment so i told her oh thursday she got mad and told me i been here sis this morning give me a damn date . After that she left me in the waiting room for 5 hours , i keeped asking but no help till there was a switch turn they checked me if i was closed and send me home cuz they said they are hicks i wasnt even monitored more then 10 min its crazy now im scared how bad its going to be for my appointment. And im still in pain when i walk...