Step one call them. Step two make sure they know three times in a row that it's a newfoundland with a lot of mats that was just adopted from a rescue. Confirm with them that you don't want the mats cut out and you want them raked. Step three show up. Once you do they will be completely confused as to why they don't want to cut out the fur and then tell you they have to charge you extra for the mats that you already told them were present and that they already upcharged you for Matt removal. That's right they already up charged us to do the face and toes in addition to the rest of the body and then upon getting there they asked for an additional $2 per minute. If you do the math that is $120 per hour to run a rake on your dog. Plus you also have to pay for the grooming in addition. So thank you Wolfgang Puck for changing the p to an f for us for your name. You kids have fun selling your overpriced dog treats to all of the winter park moms who don't know better. If you acted professionally and ate your mistake as it was, You would have had an extra $300 in your bank account instead of a one-star review from a upset first time customer because you lied didn't listen and didn't perform the service you promised. You two have a...
Ā Ā Ā Read moreWe are very protective of our Shiba Inu since heās so sensitive to people and baths and we were hesitant to try a new place that wasnāt home but Sherry made it just that. From the moment we walked in, she was already on the ground to bond with our dog, you could tell she loved her job but loves dogs even more. She treated our dog like family and walked us through all the details and what to expect. She was so genuinely kind - by far one of the best humans we have possibly met in the pet industry. Her warmth and reassurance made our dog feel right at home. We did the luxury bath and wow - he was even cleaner than a professional car detailing service. We were so impressed he could even be this perfect from snout to tail. She didnāt miss a single thing and he came home a brand new dog (which is hard to believe because heās already clean!). Thank you to Sherry and her team for being so amazing - you guys are...
Ā Ā Ā Read moreGO SEE PAYTON THE GROOMER. sheās fantastic!!! I brought her in a dirty hairy dog and when she was done I didnāt even recognize her! 𤩠š¶. Payton did an Asian Cocker Cut and wow didnāt even know about that cut but so cool and we will have less hair shedding at the house now too. Also the shop is super cute and eye catching we got the pup a cookie for her great behavior which Payton praised. Payton recommended a bone that was easy to digest. Also WoofGang Maitland is in a shopping center and park with lots to do while doggie is groomed. She smells great and bows in her hair were a surprising touch. Once you go here you will never need to go anywhere else. Cut is flawless and puppy is happy with Payton and all her new friends at WOOFGANG MAITLAND!!...
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